Senior Inside Sales Representative - Platforms

Position Overview

Join a leading global payments organization as a Senior Inside Sales Representative, focused on platform solutions. This exciting role centers on managing sales processes, engaging with inbound leads, and driving client conversions to fuel global commerce growth.

Key Responsibilities

• Evaluate and manage inbound enquiries to identify suitable sales pathways, effectively promoting products and converting prospects into paying clients.
• Perform outbound prospecting using designated partner contact lists to generate new business and follow through with accurate proposals, Client Services Agreements (CSAs), and necessary client documentation including checklists.
• Ensure all activities comply with risk assessment protocols, pricing policies, and regulatory and organizational standards.
• Work in close partnership with Sales Support, Compliance, and Business Development teams to verify prospects and clients meet eligibility and sales conversion criteria.
• Conduct regular reviews of existing clients, assessing rates and service level agreements to support retention and growth. Maintain meticulous records within Salesforce of client details, activities, and sales pipelines to optimize efficiency and reporting.
• Consistently achieve or surpass prespecified sales targets and key performance indicators such as pipeline activity, proposal generation, closure rates, and adherence to compliance service levels.
• Engage in ongoing sales and product training to enhance consultative selling skills and confidence.
• Coordinate with UK Field Sales teams to transfer merchant opportunities requiring direct, face-to-face engagement.
• Occasionally work onsite at Partner offices collaborating with Partner Sales and Account Management teams to unlock additional revenue opportunities within their customer base.

Candidate Profile

• Experience in Payments or Financial Technology industries is essential.
• At least two years of professional experience in internal customer support or inside sales roles.
• Excellent interpersonal and consultative communication abilities demonstrated by the capability to quickly establish rapport over the phone, influence decisions, negotiate effectively, and conduct solution-oriented discussions.
• Sound comprehension of sales methodologies, with hands-on experience utilizing Salesforce CRM.
• Strong administrative prowess and attention to detail with proficiency in Microsoft Word, Excel, and PowerPoint.
• Self-motivated with the ability to independently identify opportunities and propel new business in a competitive sales environment.

About Our Culture

Our global, inclusive sales team thrives on collaboration and continuous learning, driven by passion and client-centric ownership. Members are encouraged to innovate relentlessly and empower each other to make impactful decisions. We champion a team-first approach where curious and forward-thinking professionals bring transformative solutions to the payments industry.