Senior Developer / Tech Lead - AI Lab

About Datacom and the Role

Datacom is dedicated to connecting people and technology to address challenges, create opportunities, and explore new possibilities that impact communities. We are currently undergoing a transformative AI expansion in New Zealand, delivering innovative AI-powered service solutions that have garnered strong enthusiasm from our customers.

As part of this evolution, we are inviting Senior Developers and Tech Leads passionate about AI to join our Digital Engineering team. This role involves working on cutting-edge AI projects, collaborating across multiple teams to design and develop AI-driven software utilizing advanced AI models to solve complex business problems.

Responsibilities and Opportunities

• Lead and deliver AI-focused software projects within the Digital Engineering team.
• Collaborate with cross-functional teams to design innovative AI solutions.
• Drive the deployment and fine-tuning of AI models to meet production demands.
• Push boundaries in AI development, contributing to Datacom's global recognition.

Required Expertise

• Over 7 years of professional experience in software development, preferably with proficiency in Python and Typescript, and practical experience in machine learning/artificial intelligence production environments.
• Proven track record delivering at least one generative AI production system (e.g., chatbots, summarisation tools, code assistants).
• Extensive knowledge of transformer models and orchestration frameworks like LangChain (v0.2+), LlamaIndex, or Semantic Kernel.
• Hands-on experience deploying or fine-tuning models on cloud platforms such as Azure OpenAI, AI Foundry, AWS Bedrock, or SageMaker.
• Familiarity with Retrieval-Augmented Generation (RAG) techniques, vector databases, and evaluation metrics including BLEU, ROUGE-L, and GPTScore.
• Cloud-native engineering capabilities including containerization with Docker, orchestration via Kubernetes (AKS/EKS), infrastructure-as-code implementation, and automated testing methodologies.

Preferred Qualifications

• Experience with agent frameworks like AutoGen (0.2/0.4), CrewAI, and tool-using agents.
• Knowledge of multimodal model workflows combining image and text processing with GPT-4o or other real-time APIs.
• Hands-on work with embedding models and workspace automation through agentic frameworks.
• Understanding of advanced RAG variants such as LongRAG, Self-RAG, GraphRAG and awareness of trade-offs among vector stores like Pinecone, Qdrant, FAISS, and Azure AI Search.
• Experience delivering multimodal and streaming large language model solutions including real-time GPT-4o or Gemini 2 Ultra for image-to-text or speech applications and cross-modal embeddings.

Why Work with Datacom?

Datacom is one of the largest IT professional service providers in Australia and New Zealand, maintaining an agile and dynamic culture despite our scale. Our people create a unique and energetic environment where you will feel welcomed from your first interaction. We provide a range of benefits including social events, comfortable workspaces, flexible hours, remote working options, and opportunities for professional development.

At Datacom, you will have continuous access to interesting challenges and career growth opportunities, working at the forefront of technology to help major enterprises in the region solve complex problems.

We are committed to fostering an inclusive, welcoming, and supportive workplace, with ongoing initiatives to make our environment fun, friendly, and empowering for our employees.