Sales Operations Specialist
Sydney, New South Wales, Australia · Full Time
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- Experience
- 4+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Open to candidates meeting the required experience and skill set; must be able to work onsite in Sydney or Brisbane, Australia. Employment subject to successful background checks as per local laws.
- Resume
- Required to apply
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Job description
About RIB Software
RIB Software is a pioneering company committed to advancing the engineering and construction industries through innovative digital solutions. With over 2,500 professionals globally, we deliver leading end-to-end lifecycle software designed to enhance efficiency and sustainability for clients in more than 100 countries. Our diverse and highly skilled teams drive continuous product improvement to stay at the forefront of engineering, infrastructure, and construction technology.
Role Overview
The Sales Operations Specialist for the Asia-Pacific region plays an essential role in enhancing sales effectiveness by overseeing the sales technology platforms, ensuring data accuracy, and streamlining processes across several markets. This position demands a balance of technical expertise in managing sales systems and strategic collaboration with business units to facilitate sound commercial decisions and optimize revenue generation.
Key Responsibilities
- Manage and administer the regional sales technology tools, including CRM (Salesforce), sales engagement, and automation platforms.
- Diagnose and resolve system issues while initiating platform enhancements.
- Govern CRM data quality throughout the entire revenue cycle, ensuring reliable and actionable ACV data.
- Handle licensing records management and integration.
- Maintain comprehensive CRM data hygiene and proper lead allocation through the sales pipeline.
- Support compliance checks related to E2Open account matching.
- Monitor record activities to sustain a healthy sales pipeline funnel.
- Assist in designing and documenting interdepartmental revenue workflows.
- Identify and implement workflow improvements that reduce manual tasks and enhance sales productivity.
- Manage sales documentation, including quotes, acceptance letters, and customer master data forms.
- Prepare Docusign templates for executive signatures when necessary.
- Develop and deliver ongoing training and support materials to promote effective use of CRM and sales tools.
- Contribute to internal development and enablement initiatives.
- Undertake additional projects and tasks as required beyond daily responsibilities.
Candidate Requirements
- Minimum of four years' experience in sales operations or related sales support roles, ideally within the SaaS sector and familiar with subscription business models.
- Strong proficiency with CRM platforms, preferably Salesforce.
- Confident, driven individual with excellent interpersonal and communication abilities.
- Demonstrated capacity to prioritize effectively and manage time efficiently.
- Effective team collaborator with strong planning and organizational skills.
- Skilled in numerical analysis and problem-solving with solid objection handling skills.
- Professional appearance and engagement style.
- Reliable punctuality and meticulous attention to detail.
- Independent working ability with a focus on meeting performance goals.
- Experience in construction technology is advantageous.
Additional Information
Selected candidates might be required to pass comprehensive background checks compliant with local regulations, which can include employment verification, identity confirmation, criminal records review, and others as applicable. RIB Software embraces diversity and inclusion, fostering a respectful workplace where all employees are valued.
Join us in shaping the future of construction technology through transformative innovation.