Sales Executive

Company Overview

Accor stands as a global leader in hospitality, welcoming individuals in their authentic selves and offering diverse brands tailored to various personalities. The company fosters growth and learning, ensuring that employment is both purposeful and rewarding. Situated in the metropolitan core, the Ibis and Adagio Doha complex presents 306 rooms and serviced apartments. Ibis Doha blends affordability with style and a central location, while Adagio Doha provides modern, design-focused studios and apartments with scenic views of Doha’s old town. The location is a brief 15-minute journey from Hamad International Airport, near Msheireb Downtown and Souq Waqif.

Guests can indulge in various international cuisines at Charlie’s Corner, featuring Italian, Asian, Arabic, and Indian dishes, including signature handcrafted artisanal pizzas. Leisure amenities include an Infiniti pool and a state-of-the-art gym.

Key Responsibilities

• Actively seek, develop, and convert new business opportunities to support hotel growth.
• Conduct sales calls, client visits, presentations, site inspections, and business meetings regularly.
• Expand the hotel’s client base by acquiring new accounts continually.
• Promote accommodations, including rooms and long-stay options, as well as food and beverage, meeting spaces, events, and other services.
• Surpass monthly, quarterly, and annual sales and revenue targets.
• Identify avenues to enhance room nights, average rates, total revenue, and account production.
• Maintain a robust sales pipeline with diligent follow-up on leads and enquiries.
• Participate in sales missions, trade shows, networking events, and exhibitions to further business development.
• Manage and nurture a portfolio comprising corporate, government, leisure, travel trade, MICE, and other key clients.
• Build long-lasting, productive relationships with decision-makers and business partners.
• Review accounts intermittently for growth opportunities; maintain updated records in the CRM system.
• Take corrective measures on underperforming accounts and foster repeat business.
• Target corporate and MICE segments actively by handling inquiries, preparing proposals and contracts, negotiating terms, and coordinating group needs accurately.
• Support the hotel’s revenue objectives by aligning sales strategies with market trends, pricing, and competitor analysis.
• Provide excellent client service from initial contact to post-event follow-up, addressing concerns promptly and ensuring client satisfaction.
• Maintain detailed sales records and reports, assist in forecasting, and liaise with internal departments such as Reservations, Revenue Management, Front Office, F&B, Events, Finance, and Operations.
• Collaborate with marketing efforts and regional sales resources, providing market intelligence to sales leadership.
• Continuously monitor the local market, competitors, and emerging opportunities in Doha to inform sales strategy.

Required Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, Sales, or a related discipline preferred.
• At least 2 to 3 years of experience in hotel sales, ideally within branded or international hotel settings.
• Proven expertise in corporate, MICE, government, leisure, travel trade, or group sales sectors.
• Demonstrated success in meeting sales targets and generating new business.
• Insight into the Doha and Qatar corporate and hospitality landscape is advantageous.
• Experience managing corporate accounts and fostering long-term client relationships.
• Familiarity with proposal preparation, contract negotiation, and commercial terms within hotel operations.
• Knowledge of hotel sales processes, revenue management principles, and market segmentation.
• Competence in CRM systems, Opera, or comparable hotel management software is preferred.
• Proficient in Microsoft Office applications, especially Excel and PowerPoint.

Diversity and Inclusion Commitment

Accor actively promotes a culture of inclusion and strives to recruit and advance diverse talent across all levels.

Employee Benefits

• Discounted rates worldwide through an employee benefit card.
• Access to development programs via Accor Academies.
• Opportunities for personal and professional growth within the company globally.
• Engagement in corporate social responsibility initiatives to make meaningful contributions.

Work Environment

The workplace emphasizes trust, respect, integrity, diversity, and inclusion. Privacy and fair treatment are prioritized, ensuring a discrimination- and harassment-free environment in line with Accor’s Employee Value Proposition.