Room Attendant

About Peppers Manor House

Set amidst the scenic Southern Highlands near Bowral, Peppers Manor House blends country charm with luxury. The property features various hotel rooms and suites, the Katers restaurant, and an inviting great hall warmed by an open fireplace. Surrounded by vibrant gardens popular for weddings and corporate gatherings, guests enjoy bespoke experiences and easy access to local attractions such as waterfalls, walking trails, markets, art galleries, and numerous cool climate wineries.

Role Purpose

The Room Attendant plays an essential role within the Housekeeping team by maintaining exceptional cleanliness and order in guest rooms. Attention to detail, teamwork, and guest assistance are key responsibilities that contribute to providing memorable hospitality experiences for every visitor.

Key Responsibilities

• Conduct thorough cleaning of guest rooms including linen changes, bathroom sanitation, and surface wiping to uphold high cleanliness standards.
• Operate within established procedures to maintain superior service quality.
• Replenish and organize housekeeping carts efficiently with necessary supplies.
• Handle cleaning products safely and comply with health and safety guidelines.
• Respect and protect guest privacy and security throughout service.
• Identify and promptly report any maintenance needs to ensure an impeccable guest environment.

Candidate Requirements

• Previous experience in cleaning or room attendant roles is advantageous.
• Communicate warmly and authentically to make guests and coworkers feel welcomed and comfortable.
• Possess strong attention to detail, work efficiently, and manage time effectively.
• Comfortable with physical activity involving movement between rooms including stairs and outdoor areas.
• Collaborate well with team members from diverse cultural backgrounds.
• Have reliable transportation and be available to work varied shifts, including weekends and public holidays.

Benefits at Accor

• Membership in the ALL Heartist program offering discounts on worldwide accommodation and dining.
• Special family and friends discounts applicable to accommodations, services, and events.
• Participation in the Accor Live Limitless loyalty program to earn points and status benefits globally.
• Access to professional development through Accor’s learning platforms including Accor Academy and Typsy.
• Opportunities to expand your professional network within Accor’s global community of over 300,000 hospitality professionals.
• Potential worldwide career mobility supported by Accor’s extensive portfolio of over 400 Pacific hotels and 5,000+ hotels across 110 countries.

Our Commitment

Accor embraces diversity and inclusion, supporting growth and learning so that work adds meaning to your life. Joining our team means contributing to a global story of hospitality innovation and care. We look forward to welcoming individuals from all backgrounds to apply and bring their unique stories to our community.