ROI Sales Assistant

About the Role

Mountain Warehouse is seeking a dedicated Sales Assistant for their UK Retail Department based at the Cork Centre (CRC) in County Cork, Ireland. This full-time position offers a wage of €14.15 per hour and emphasizes delivering excellent customer service and fostering a team-oriented work culture. You will be pivotal in maintaining store operations and ensuring customers enjoy a memorable shopping visit.

Key Responsibilities

• Collaborate effectively with team members to build an inclusive and supportive work environment.
• Engage proactively in team meetings and contribute ideas to achieve common objectives.
• Share expertise and assist in training new and current colleagues.
• Manage daily store operations in line with company policies.
• Efficiently process customer transactions using multiple payment methods.
• Ensure the sales floor is tidy, organized, and visually attractive with fully stocked merchandise.
• Maintain up-to-date knowledge about product features, offers, and pricing to assist customers accurately.
• Support the implementation of in-store promotions and displays to enhance sales and the shopping experience.
• Develop strong customer relationships by understanding their needs and providing customized assistance.
• Respond promptly and courteously to customer questions and issues, promoting a positive experience.
• Represent the Mountain Warehouse brand enthusiastically and professionally to create a welcoming store atmosphere.
• Contribute to achieving and surpassing sales targets as part of a motivated team.
• Assist management in identifying growth opportunities and continuous improvement.

Ideal Candidate Qualities

• A strong commitment to excellent customer service.
• A passion for retail and enthusiasm towards the role.
• Exceptional communication skills paired with a friendly and approachable manner.
• Energetic, driven, with a focus on completing tasks efficiently.
• A reliable and trustworthy team player.

Benefits and Perks

• Performance-based monthly bonuses with attainable targets, supplementing base pay.
• 50% employee discount at Mountain Warehouse and Animal, plus a twice-yearly uniform allowance.
• 28 days of annual leave inclusive of bank holidays.
• Access to Employee Assistance Programmes and Colleague Hardship Scheme.
• Generous referral incentives for referring new colleagues.
• Enrollment in a pension scheme under auto-enrolment.
• A stable, supportive, and successful working environment.
• Recognition through length of service awards.