Retail Store Coordinator

About TJX Canada

At TJX Canada, we embrace everyday opportunities for personal and professional growth across our teams in Distribution Centers, Corporate Offices, and Retail Stores including WINNERS, HomeSense, and Marshalls. As a Fortune 100 company and global leader in off-price retail, we foster an inclusive environment valuing diversity, collaboration, and ongoing development.

Position Summary

We seek a dedicated Retail Store Coordinator to join our team in Charlottetown, PE. This role demands leadership in creating exceptional customer experiences through operational excellence and effective team management in a dynamic retail setting.

Key Responsibilities

• Lead and ensure operational effectiveness in visual merchandising, customer service, merchandise processing, and backroom operations.
• Uphold high standards in customer service and store activities by providing regular updates and aligning the team’s efforts.
• Organize, prioritize, and supervise daily tasks while promoting collaboration and training associates on service standards and procedures.
• Coach and develop associates in product presentation and customer engagement, encouraging continuous improvement and teamwork.
• Strengthen the store's brand by designing attractive merchandise displays in prominent locations.

Candidate Profile

• Possess 1 to 2 years of retail or customer service experience with a clear understanding of customer expectations and store operations.
• Demonstrate a cooperative attitude that nurtures productive team relationships.
• Capable of managing multiple assignments efficiently amid a fast-paced environment and adapting to evolving priorities.
• Exhibit strong communication and time management skills to facilitate clear briefing and effective task prioritization.

Employee Benefits and Culture

• Inclusive workplace culture promoting integrity, respect, and teamwork.
• Exclusive employee discounts on merchandise, extended to eligible family members.
• Access to comprehensive training and continuous development opportunities.
• Support programs for employees and their families, including assistance services aimed at enhancing overall well-being.

Additional Details

Candidates must be 18 or older and will be required to pass a criminal background check during the hiring process. This vacancy is for an existing role within our organization. Internal associates should apply through the internal Jobs Hub via Workday. Location: 202 Buchanan Drive Unit 1, Homesense Store 0101, Charlottetown, Prince Edward Island, Canada.