Retail Sales Advisor

About the Role

Join the Retail team based at our Grimsby store in Alexandra Retail Park, where you'll welcome customers and help them select stylish furniture tailored for their homes. This position offers a full-time employment opportunity reporting to the Deputy Store Manager.

With a basic annual salary ranging between 3,629 and 3,508, your earnings can increase significantly through our uncapped commission structure, putting your income potential in your hands.

Key Responsibilities

• Greet and assist customers in locating the ideal furniture pieces to enhance their living spaces.
• Accurately manage customer orders and process finance applications.
• Achieve and be accountable for your personal sales targets and key performance indicators.
• Collaborate with your team to provide an outstanding five-star customer experience.
• Maintain showroom appearance by performing housekeeping tasks, including cleaning and repositioning furniture.
• Ensure the showroom environment remains welcoming, safe, and friendly for all visitors and staff.
• Continually update and expand your knowledge of all poltronesof products and services.
• Perform additional duties aligned with the overall responsibilities of the role when required.

Benefits and Perks

• Competitive base salary between 3,628 and 3,507 with uncapped commission potential.
• Average monthly commissions range from 800 to 1200, with a guaranteed 400 during the first three months.
• Opportunities to participate in sales competitions and incentive programs.
• Generous holiday allowance of 33 days, including bank holidays.
• Access to an employee benefits platform offering extensive discounts on retail, holidays, gym memberships, cinema tickets, e-vouchers, and cashback options.
• Employee discount on products.
• Clear pathways for career advancement within the company.
• Enhanced maternity, paternity, and adoption leave packages.
• Employee Assistance Programme providing free advice and information on various topics.
• 24/7 virtual GP service access.
• Participation in a salary finance scheme and pension plan.
• Life assurance and death-in-service benefits.

Candidate Profile

We believe the right personality and eagerness to learn are key for success in this role, even if you dont have prior sales experience. Ideal candidates are energetic, motivated, and capable of working well in team settings while providing exceptional customer service.

• Driven to achieve sales targets while delivering five-star customer service.
• Previous experience in a customer-facing role is preferred.
• Strong interpersonal skills to build lasting relationships with customers and colleagues.
• Team-oriented approach and flexibility to work varied shift schedules.
• Resilient with a strong work ethic, proactive mindset, and positive attitude.