Retail Sales Advisor

Role Overview

Join the retail team at our Kidderminster store as a Retail Sales Advisor, engaging customers warmly and helping them discover stunning furniture pieces to enhance their homes. This role offers opportunities to increase your earnings through an uncapped commission scheme, giving you control over your income potential.

Key Responsibilities

• Greet and assist customers in selecting suitable furniture items for their homes.
• Ensure accurate completion of customer orders and finance application processing.
• Take responsibility for achieving personal sales targets and key performance indicators.
• Collaborate with team members to provide an outstanding five-star customer service experience.
• Maintain showroom presentation by performing housekeeping, cleaning, and furniture rearrangement as needed.
• Ensure the showroom remains welcoming, safe, and comfortable for all visitors and staff.
• Continuously update knowledge on all products and services offered by the company.
• Perform additional duties consistent with the role's nature as required.

Compensation and Benefits

• Annual basic salary ranging from A322,629 to A326,508, with uncapped commission potential.
• Average monthly commission earnings between A3800 and A31200 in this location.
• Guaranteed monthly commission of A3400 during the first three months.
• Access to competitions and incentive programs.
• Generous holiday entitlement of 33 days, including bank holidays.
• Employee benefits platform featuring discounts for high street shopping, holidays, gyms, cinemas, e-vouchers, and cashback offers.
• Colleague discount available.
• Opportunities for career advancement within the company.
• Enhanced maternity, paternity, and adoption leave.
• Employee Assistance Programme offering free advice on a variety of topics.
• 24/7 virtual GP service access.
• Salary finance scheme, pension plan, life assurance, and death in service benefits.

Candidate Profile

• Motivated by sales targets and passionate about delivering exceptional customer experiences.
• Previous experience in a customer-facing position preferred but not mandatory; enthusiasm and eagerness to learn are valued.
• Strong interpersonal skills with the ability to establish rapport with customers and team members.
• Team-oriented with a collaborative work approach.
• Flexibility to work various shift patterns as required.
• A resilient self-starter exhibiting a positive and proactive attitude.