Retail Sales Advisor

About the Role

Join our Retail team based at the Castle Vale store in Birmingham, where you'll engage with customers and help them discover the ideal furniture pieces for their homes. As a Retail Sales Advisor, your earnings potential grows with your sales through an unlimited commission scheme, allowing you to directly influence your income.

Key Responsibilities

• Greeting and assisting customers in selecting suitable furniture products
• Processing customer orders accurately and managing finance application procedures
• Achieving personal sales targets and key performance indicators
• Collaborating with colleagues to ensure an exceptional 5-star customer service experience
• Maintaining showroom appearance through regular housekeeping, cleaning, and furniture arrangement
• Ensuring the showroom remains a welcoming, safe, and comfortable environment for all visitors
• Continually updating knowledge of all poltronesofà products and services
• Performing additional duties as needed consistent with the role's nature

Compensation and Benefits

• Annual basic salary ranging from £22,629 to £26,508
• Uncapped commission opportunities with average earnings of £800-£1,200 monthly on top of base salary
• Guaranteed £400 monthly commission in the initial three months
• Opportunities to participate in competitions and incentive programs
• 33 days holiday entitlement including bank holidays
• Access to employee benefits platform featuring extensive discounts such as holiday, gym, cinema, e-vouchers, and cashback offers
• Colleague discount program
• Career advancement opportunities
• Enhanced maternity, paternity, and adoption leave schemes
• Employee Assistance Programme offering free advice and support on various topics
• 24/7 virtual GP service access
• Salary finance scheme available
• Pension scheme participation
• Death in service benefit and life assurance coverage

Candidate Profile

We're seeking individuals who fit well within our team environment and bring a positive, motivated approach to customer interactions. Prior sales experience is beneficial but not essential, as enthusiasm and the ability to acquire new skills are equally valued.

• Motivated by sales with a commitment to delivering outstanding customer experiences
• Experience in customer-facing roles
• Excellent interpersonal skills to build fruitful relationships with customers and coworkers
• Team-oriented and collaborative mindset
• Willingness and flexibility to work various shifts
• Strong work ethic, resilience, proactive attitude, and determination