Retail Sales Advisor

About the Role

Join the retail team at our Lincoln store located in Tritton Retail Park as a Retail Sales Advisor, engaging customers and assisting them in selecting exquisite furniture pieces for their homes. This role offers an uncapped commission scheme, allowing you to increase your earnings based on sales performance.

Key Responsibilities

• Greet customers upon arrival and guide them through finding furniture that suits their needs and style.
• Process customer orders accurately, including finance application handling.
• Take ownership of meeting personal sales targets and key performance indicators.
• Collaborate with colleagues to ensure a five-star customer service experience.
• Maintain showroom presentation through cleaning, tidying, and repositioning furniture as necessary.
• Create a welcoming, friendly, and safe environment within the showroom for all visitors and staff.
• Continuously update knowledge on the full range of poltronesofà products and services.
• Perform additional duties as required that align with the overall role expectations.

Compensation and Benefits

• Annual basic pay ranging from £22,629 to £26,508, supplemented with unlimited commission potential.
• Retail Sales Advisors in this location typically earn an additional £800 to £1,200 monthly from commissions.
• Guaranteed minimum commission of £400 per month during the initial three months.
• Participate in competitions and performance incentives.
• Enjoy 33 days of paid leave, inclusive of bank holidays.
• Access to an employee benefits platform featuring discounts on holidays, gyms, cinemas, e-vouchers, cashback offers, and more.
• Staff discount on products.
• Opportunities for career advancement within the company.
• Enhanced maternity, paternity, and adoption leave policies.
• Support programs including an Employee Assistance Programme offering confidential advice and information.
• 24/7 virtual GP service access.
• Salary finance scheme participation.
• Membership in pension, life assurance, and death-in-service schemes.

Candidate Profile

We seek candidates who are the right cultural fit and naturally create positive customer interactions. While retail sales experience can be helpful, enthusiasm, willingness to learn, and strong interpersonal skills are highly valued. Essential attributes include:

• Motivation to achieve sales goals and deliver exceptional customer care.
• Experience in roles involving direct customer engagement.
• Excellent relationship-building abilities with both customers and teammates.
• A collaborative team spirit.
• Willingness and flexibility to work various shifts.
• Strong work ethic, resilience, initiative, and a positive, can-do mindset.