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Retail Optical Assistant

Vision Express

Birkenhead, England, United Kingdom · Full Time

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Experience
Any
Salary
Openings
1
Posted
18 hours ago
Work mode
In office
Resume
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Where you'll work

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Job description

About the Role

Join Vision Express, a part of the global EssilorLuxottica group, known for leading eyewear brands such as Ray-Ban, Meta, Oakley, Prada, and Nuance. This role offers an opportunity to engage in retail optical services where you can grow professionally and contribute to delivering excellent customer care.

Key Responsibilities

  • Provide confident and personalized service and product recommendations to customers.
  • Learn to make frame adjustments, assist customers with fittings, and carry out minor repairs.
  • Assist with pre-screening eye tests using advanced optical technologies.
  • Perform administrative and supporting tasks to maintain smooth store operations.

Benefits and Perks

  • Receive £350 credit towards frames or designer sunglasses with unlimited lens spending.
  • Enjoy 33 days of holiday with options to buy or sell additional days.
  • Benefit from family and friends discounts alongside complimentary eye examinations.
  • Access employee wellbeing programs and support.
  • Participate in opportunities to contribute to global vision initiatives via the OneSight Foundation.

In addition, full-time Optical Assistants can earn monthly bonuses ranging from £85 to £520 based on meeting set targets, with uncapped potential for high achievers, reflecting the value placed on performance.

Candidate Profile

  • Confident in engaging with customers and offering tailored product advice.
  • Highly interested in eyewear styles and comfortable using digital tools.
  • Positive team contributor with a proactive approach.
  • Effective communicator who listens attentively and understands client needs.

About Vision Express

With over 590 stores across the UK, Ireland, and Jersey, Vision Express is an established optical retailer and an expanding med-tech organization. Backed by EssilorLuxottica, the company invests heavily in innovative solutions, staff development, and career growth opportunities.

How they work

Communication Teamwork & Collaboration Customer Focus Positive Attitude Digital Literacy

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