Retail Assistant - Checkout Operations

About Woolworths Group

Woolworths Supermarkets New Zealand operates over 185 stores with a workforce exceeding 20,000 across the country. Our goal is to enhance the everyday lives of Kiwis, reaching over three million customers weekly. Our environment is friendly and energetic, promoting innovation, teamwork, and respect, with a commitment to inclusivity and diverse perspectives.

Key Responsibilities

• Deliver timely and courteous checkout services by accurately scanning and packing customer purchases.
• Ensure a pleasant shopping experience by resolving customer inquiries and escalating concerns as needed.
• Support cash handling duties including banking, reconciliations, and variance investigations.
• Maintain store cleanliness, organization, and adhere to safety and uniform policies.
• Provide constructive feedback for continuous improvement of customer service standards.

Candidate Profile

• Demonstrates excellent customer engagement skills by being friendly, approachable, and helpful at all times.
• Efficient and precise working style, especially under fast-paced conditions, with proficient cash management capabilities.
• Effective communicator within team settings and when interacting with customers.
• Exhibits professionalism aligned with company values and regulatory policies.

Work Schedule

Your shifts will be as follows:
Tuesday: 3:30 PM to 9:00 PM
Thursday: 4:00 PM to 9:00 PM
Saturday: 10:30 AM to 5:00 PM

Employee Benefits

• Discounts on products from Woolworths Group brands and participation in rewards programs recognizing impactful work.
• Access to Sonder, offering confidential 24/7 support covering financial, medical, psychological, and safety concerns for employees and their families.
• Career growth opportunities within a large international organization offering diverse roles and extensive networks.

Diversity and Inclusion

We value diversity, equity, inclusion, and belonging. Our inclusive workplace encourages everyone to be authentic, excel, and reach their potential. Candidates requiring accommodations during our hiring process are encouraged to inform us.