- Experience
- Any
- Salary
- NZD 49,816 – NZD 56,722 / year
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Eligibility
- Candidates must be legally permitted to work in New Zealand and have valid work authorization. The company supports diversity and inclusion, encouraging applicants to request accommodations during hiring if needed.
- Resume
- Required to apply
Where you'll work
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Job description
About Woolworths Supermarkets New Zealand
Woolworths Supermarkets New Zealand operates over 185 stores nationwide with a workforce of 20,000 team members. The company is dedicated to enhancing the living standards of New Zealanders by delivering reliable and friendly service to approximately three million customers each week. The corporate culture promotes friendliness, approachability, energy, and balancing hard work with enjoyment. Woolworths values diverse thinking, innovation, and fosters a supportive atmosphere built on respect, care, curiosity, and openness. Collaboration and ongoing learning are key to their team success.
Role Overview
The Online Assistant plays a vital part in fulfilling orders for Woolworths' online customers. This position demands accuracy, efficiency, and a commitment to safety while picking and packing customer orders. Responsibilities include effective communication with other departments concerning stock levels, substitutions, and order inquiries. Maintaining a strong focus on health and safety standards for oneself and coworkers is essential.
Candidate Attributes
- Strong commitment to superior customer service.
- Ability to make decisions that prioritize customers, aligned with established processes and systems.
- Effective teamwork and communication skills.
- Capable of standing throughout the entirety of work shifts.
- Consistently projecting friendliness and a welcoming demeanor.
Benefits
- Access to an Everyday Rewards team card with perks such as grocery discounts, bonus points, and reduced delivery fees for online shopping.
- Discounts on banking and various insurance products including health and life cover.
- Career advancement prospects both domestically and internationally.
Additional Information
As part of the broader Woolworths Group, which comprises over 200,000 personnel, employees receive support to innovate, develop solutions, and grow professionally. The company values diversity, inclusion, and belonging, striving to create an authentic and supportive workplace where all staff can thrive. Candidates must possess valid New Zealand work rights to be eligible for employment and are encouraged to request accommodations if needed during the recruitment process.
Compensation
The position is salaried with an estimated annual pay range of NZD 49,816 to 56,722, with a typical salary around NZD 53,768 as per the Woolworths NZ supermarket collective agreement (2024-26).