Relationship Manager (Immediate Joiners, Freshers)

Company Overview

NoBroker is a pioneering Indian proptech unicorn established in 2013 by alumni from IIT and IIM. This Bengaluru-headquartered company operates a consumer-to-consumer property marketplace that directly links property owners with tenants and buyers, effectively removing intermediaries and reducing brokerage costs. The platform is available in major cities such as Bangalore, Chennai, Delhi NCR, Mumbai, Pune, and Hyderabad, and includes over 7.5 million registered properties and facilitates upwards of 500,000 transactions annually. Beyond property listings, NoBroker offers services like rental agreements, home loans, moving assistance, home services, property and society management via its application, NoBrokerHood.

Role Overview

The Customer Relationship Manager role is designed for fresh graduates eager to join the sales team. The position involves engaging meaningfully with clients, assisting them throughout their property renting or purchasing process, ensuring their demands are fulfilled effectively, and delivering outstanding customer service at all stages. It requires collaborating within the team to address queries, share information on products and services, and maintain strong customer relations.

Key Responsibilities

• Establish and nurture relationships with prospective and existing customers to facilitate leasing and buying processes.
• Assist clients by providing guidance, support, and relevant product knowledge to enhance their real estate experience.
• Handle customer inquiries and resolve issues promptly to maintain satisfaction levels.
• Work collaboratively with internal teams to align customer needs with company offerings.
• Deliver consistent, high-quality customer service throughout all interactions.

Qualifications and Skills

• Excellent communication, active listening abilities, and strong interpersonal skills.
• Customer-focused mindset complemented by problem-solving capabilities.
• Effective organizational skills and ability to manage time efficiently.
• Basic familiarity with MS Office applications and CRM systems is a plus.
• Capable of working both independently and within a team environment.
• Fresh graduates enthusiastic about sales and customer relations are encouraged to apply.
• Proficiency in English is required; knowledge of additional regional languages adds value.

Additional Details

• Industry: Real Estate
• Location: Greater Bengaluru Area (On-site)