Process Specialist

Overview

Infosys is seeking a meticulous and analytical Ad Certification Specialist to assist with content evaluation and policy enforcement on digital advertising platforms. The ideal candidate will excel in dynamic, fast-paced environments, confidently navigating unclear situations, and reviewing diverse content types.

Key Responsibilities

• Assess advertisements and their linked URLs to confirm adherence to platform policies.
• Ensure accuracy and consistency in the moderation and certification of content.
• Detect, analyze, and report policy violations, sensitive content, and emerging patterns.
• Uphold platform regulations, maintaining alignment with internal compliance protocols.
• Engage in User Acceptance Testing (UAT), documenting defects and recommending improvements.
• Work collaboratively with teams operating across various global time zones.
• Leverage internal systems to effectively review, classify, and moderate content.
• Properly document and escalate concerns to facilitate prompt resolutions.
• Assist management in refining ad review workflows and enhancing compliance measures.

Qualifications

• Minimum education: High School Diploma or GED equivalent.
• At least two years of relevant professional experience related to the role.

Preferred Attributes

• Keen attention to detail with the ability to evaluate ambiguous content accurately.
• Capability to perform effectively in a fast-moving, high-volume work setting.
• Strong communication, organizational, and time management abilities.
• Familiarity with current events, popular culture, and digital trends.
• Competence in handling sensitive or potentially harmful content respectfully and judiciously.
• Experience in executing repetitive tasks with consistent precision.
• Willingness to work flexible, rotational shifts including weekends.
• Past involvement in ad review, content moderation, or digital advertising domains.
• Comfortable using platforms such as macOS and iOS.

About Infosys BPM

Infosys BPM Limited, a fully owned branch of Infosys Limited, delivers comprehensive business process management services worldwide. Their innovative blend of IT and BPM solutions unlocks value across industries with consistent excellence. With 42 delivery centers spread across 14 nations and a workforce exceeding 60,000 employees, Infosys BPM is a globally recognized leader in the BPM sector, backed by numerous industry awards and commendable HR practices.

Equal Opportunity Employer Statement

Infosys is firmly committed to equal employment chances and considers all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected statuses.