Adobe Campaign Classic Architect

About Infosys

Infosys stands as a global leader in cutting-edge digital services and consulting, serving clients across 56 countries by facilitating their digital transformation journeys. With more than 30 years of global enterprise management expertise, Infosys guides businesses through complex digital transitions. Recognized as a Top Employer across the Asia-Pacific region for six consecutive years, the company fosters an AI-first culture where employees engage with modern technologies, continually upskill, and drive impactful results within an inclusive and excellence-driven environment.

Position Summary

We are seeking a seasoned Adobe Campaign Classic Architect to spearhead the design, architecture, and execution of marketing automation solutions leveraging Adobe Campaign Classic. This leadership role involves directing solution architecture, orchestrating campaigns, managing integrations, and optimizing performance, in partnership with marketing, data, and technology teams.

Key Responsibilities

• Design robust, scalable marketing automation solutions using Adobe Campaign Classic.
• Establish comprehensive campaign architectures incorporating data flows, workflows, and system integrations.
• Formulate multi-channel marketing plans covering email, SMS, and push notifications.
• Ensure system scalability, reliability, and peak performance.
• Lead end-to-end development and deployment of Adobe Campaign Classic initiatives.
• Create and refine complex workflows, data schemas, delivery templates, and personalized campaign elements.
• Implement custom JavaScript and SQL programming to fulfill advanced campaign specifications.
• Integrate Adobe Campaign Classic with CRM platforms, Customer Data Platforms, and other enterprise technology systems.
• Architect integrations with CRM systems, data warehouses, APIs, and third-party marketing tools.
• Design data governance frameworks and customer data models to support sustainable campaign processes.
• Collaborate effectively with marketing stakeholders to translate business needs into efficient technical solutions.
• Provide architectural insight and leadership to developers and campaign managers, ensuring adherence to best practices through solution reviews.
• Optimize workflows to maximize delivery efficiency and campaign performance.
• Implement monitoring, logging, and troubleshooting mechanisms to maintain system health.
• Ensure all processes comply with data privacy and security standards.

Qualifications & Experience

• At least 12 years of professional experience in marketing technology or automation roles.
• Minimum of 8 years working hands-on with Adobe Campaign Classic.
• Expertise in campaign workflow design, data schema and modeling, delivery management, and personalization techniques.
• Proficient in SQL, JavaScript, and familiar with REST and SOAP API integrations.
• Knowledgeable about email deliverability concepts and challenges.
• Experienced in integrating Adobe platforms within enterprise environments.
• Holds a Bachelor of Science degree in Mechanical Engineering, Engineering Technology, or an equivalent educational and experiential combination with proven achievements.
• Effective communication skills in English.

Preferred Qualifications

• Experience operating within global business contexts.
• Proven capability interfacing with both internal and external customers.
• Strong ability to navigate complex, matrixed organizational structures.

Additional Information

Infosys is committed to providing accommodations during the recruitment process for individuals with disabilities, illnesses, or injuries; candidates may request adjustments by contacting the recruitment team via email or phone. Please note, all recruitment submissions must be managed through the Talent Acquisition department, as unsolicited resumes from third-party vendors will not be considered. Employment decisions are grounded in merit, competence, and performance, and the company embraces diversity and inclusion as core values.