Process Automation Engineer

About One New Zealand

At One New Zealand, our mission is to build a better-connected Aotearoa. We aim to be the world's leading AI-enabled telecommunications company, investing deeply in our people’s growth, leadership, and career development. Through initiatives like our AI School and world-class learning platforms, we foster a culture where curiosity flourishes and skills rapidly advance.

Your Role

As a Process Automation Engineer, you will be responsible for designing, developing, and maintaining sophisticated automation solutions that boost operational efficiency and enhance experiences for customers and employees. You will manage the entire automation lifecycle, including process discovery, solution design, deployment, and monitoring, leveraging UiPath Automation Cloud and other complementary technologies. Additionally, you will champion automation scalability by incorporating emerging AI and agentic functionalities, providing technical guidance, and collaborating with both business and technology partners to maximize value and adoption.

Key Responsibilities

• Create, test, and launch enterprise-level automation using UiPath and supporting tools.
• Utilize advanced UiPath capabilities such as Agentic workflows, Document Understanding, AI Center, and Task Mining.
• Lead process evaluations and produce scalable, reusable automation design documents.
• Identify and implement AI/ML and agentic automation solutions to improve business results.
• Monitor automation performance, troubleshoot incidents, and optimize using analytics and telemetry.
• Maintain compliance with automation standards, coding best practices, version control, security, privacy, and audit protocols.
• Collaborate with stakeholders, architects, and engineers to translate requirements into robust solutions.
• Mentor junior automation engineers and contribute to the company-wide automation skill enhancement.
• Keep abreast of emerging automation and AI technologies, integrating relevant innovations.

Qualifications and Skills

• Demonstrated expertise in UiPath Studio and Orchestrator development.
• Experience with UiPath AI Center, Document Understanding, Task Mining, and Agentic/Autopilot features.
• Familiar with additional automation platforms such as Power Automate, AWS Step Functions, or iPaaS.
• Proficient in programming languages and scripting like C#, VB.NET, Python, PowerShell, and SQL for custom integrations.
• Strong design capabilities to assess complex processes ensuring scalability and robustness.
• Advanced analytical and problem-solving skills for resolving complex automation challenges.
• Effective communicator skilled in engaging both technical and non-technical stakeholders.
• Experience in mentoring junior developers and fostering capability growth.
• Committed to ongoing learning in automation and AI technologies.

Benefits and Culture

• Flexible work arrangements promoting a balanced lifestyle, including options to work from home and flexible hours.
• Comprehensive Southern Cross health insurance coverage fully funded for employees and their families.
• Additional lifestyle leave options allowing purchase of extra annual leave weeks.
• Exclusive discounts on One New Zealand products and services.

We proudly hold Rainbow Tick certification and value diverse perspectives. Joining our team means starting a journey that will inspire and encourage you to contribute to something greater than yourself. Our ethos is to uplift, support, and elevate each other.