Ministry of Business, Innovation and Employment

Policy Manager - Consumer Policy

Ministry of Business, Innovation and Employment

Wellington, Wellington Region, New Zealand · Full Time

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Experience
Any
Salary
NZD 164,957 – NZD 247,435 / year
Openings
1
Posted
1 day ago
Work mode
In office
Resume
Required to apply

Where you'll work

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Job description

About the Role

Join the Ministry of Business, Innovation and Employment (MBIE) in Wellington as a Consumer Policy Manager, where you will lead a skilled team engaged in shaping consumer and commercial regulatory frameworks. This key position provides advice on a wide array of consumer law and policy matters, overseeing essential legislation such as the Fair Trading Act, Consumer Guarantees Act, and Customer and Product Data Act. Your leadership will influence significant initiatives including consumer data rights, product safety, scam prevention, and broader consumer protection reforms.

Primary Responsibilities

  • Offer strategic leadership to a diverse and high-impact workload affecting New Zealand consumers and businesses.
  • Manage and develop the Consumer Policy team effectively, fostering an inclusive and collaborative environment.
  • Advise the Minister of Commerce and Consumer Affairs on consumer law and policy.

Qualifications and Experience

  • Demonstrated leadership in policy team management and staff development.
  • Extensive experience in handling complex public policy, regulatory, or legislative projects.
  • Expertise in working at system level to identify and implement change.
  • Strong skills in strategic planning, analysis, and problem solving.
  • Proven ability in communicating and influencing senior leaders, including ministers.
  • Capability to manage ambiguity and balance multiple priorities within a broad scope of work.
  • Established record of building trusted relationships with governmental and external partners.

About MBIE

MBIE aims to cultivate a resilient, high-performing economy that enhances quality of life for all New Zealanders by fostering business productivity, job accessibility, and affordable housing. The organization champions its Māori identity and commitment to Te Tiriti o Waitangi through genuine partnerships and initiatives supporting Māori economic and social progress.

Additional Details

  • Based in Wellington CBD.
  • Permanent, full-time leadership role.
  • Salary range: $164,957 to $247,435 per annum; salary dependent on experience and internal benchmarks.

Application Process

Interested candidates must apply online by Sunday, 18 October at 11:59pm. For further inquiries, contact Monica Chow via email.

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