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Parts Advisor

Alliance Automotive Group UK & Ireland

Carrick-On-Shannon, County Leitrim, Ireland · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
11 seconds ago
Work mode
In office
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Job description

About NAPA Auto Parts and Alliance Automotive Group

NAPA Auto Parts was established in 1925 to provide a reliable automotive parts distribution network in the US. Since then, it has expanded internationally, becoming a premium brand recognized for quality and excellence. Distributed by Alliance Automotive Group (AAG) in the UK and Ireland, NAPA now represents one of the largest motor factor networks globally, with over 275 AAG subsidiaries and 6,000+ locations across several countries.

Recently entering the Irish market, NAPA Auto Parts seeks motivated automotive professionals to join as Parts Advisors, contributing to brand growth and success in Ireland and beyond.

Key Responsibilities

  • Handling customer orders for automotive parts via phone and at the counter, focusing on upselling to maximize sales value.
  • Conducting outbound calls to boost customer engagement and sales performance.
  • Cultivating long-lasting relationships with local customers to promote brand loyalty.
  • Actively marketing special offers, discounts, and customer competitions to enhance sales.
  • Minimizing returns and credit issues by ensuring accurate ordering and delivery of car parts from the outset.

Candidate Profile

  • Reliable, organized, and efficient in meeting deadlines.
  • Proactive and energetic when communicating with customers.
  • Capable of demonstrating empathy and understanding towards customer needs.
  • Professional demeanor combined with strong verbal communication skills.

Benefits and Opportunities

  • Join a globally recognized brand and a market-leading motor factor network.
  • Receive a competitive salary complemented by excellent bonus potential.
  • Access structured career development paths and tailored training programs.
  • Work within a supportive team environment with approachable management.

Additional Information

Alliance Automotive Group is committed to equal opportunity employment. Candidates looking for alternative roles can create accounts to receive notifications for future vacancies matching their interests.

How they work

Communication Organisation Work Ethic Customer Focus Emotional Intelligence Relationship Building
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