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Parts Advisor

Alliance Automotive Group UK & Ireland

Mitchelstown, County Cork, Ireland · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
5 days ago
Work mode
In office
Resume
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Job description

About NAPA Auto Parts and Our Expansion

NAPA Auto Parts, established in 1925 to meet America's automotive parts distribution needs, has grown into a global brand recognized for quality and excellence. Now under Alliance Automotive Group in the UK and Ireland, NAPA is part of the largest motor factor network worldwide, with over 6,000 locations across the US, Canada, Australia, and now expanding in Ireland.

Role Overview

As a Parts Advisor at NAPA Auto Parts, you will play a key role in supporting our motor factor network growth in Ireland. This is an excellent opportunity for motivated professionals passionate about automotive parts to help establish and expand our brand and share in our ongoing success.

Key Responsibilities

  • Process vehicle parts orders via telephone and counter sales, employing upselling techniques to maximize invoice value.
  • Conduct outbound calls to increase customer engagement and boost sales.
  • Develop and maintain strong, long-term relationships with local clientele.
  • Promote current offers, discounts, and customer competitions actively.
  • Minimize returns and credits by ensuring accurate ordering and delivery of car parts on the first attempt.

Qualifications and Personal Attributes

  • Demonstrate punctuality, strong organization skills, and ability to meet deadlines efficiently.
  • Show proactive and enthusiastic communication with customers.
  • Exhibit empathy and understanding toward customer needs and concerns.
  • Maintain professionalism with outstanding communication capabilities.

Benefits Offered

  • Chance to be part of a well-known global brand and market-leading motor factor.
  • Competitive salary complemented by excellent bonus potential.
  • Clear career progression paths supported by tailored training programs.
  • Supportive team atmosphere and approachable management.

Additional Information

Alliance Automotive Group promotes equal employment opportunities. Candidates are encouraged to explore email alerts for future openings if this role does not match their profile.

How they work

Communication Organisation Work Ethic Emotional Intelligence Relationship Building

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