Operations Field Support Representative

About the Role

Join Sandvik Mining as an Operations Field Support Representative based in Greymouth, New Zealand. This role involves hands-on daily support and management of drilling consumables within the Sandvik Rock Tools Contract team, primarily at various underground mine sites. You will engage directly with customers and contribute to the smooth and safe operation of Rock Tools activities, adhering to all site procedures, contract requirements, and company standards. Comprehensive training is provided for all aspects of this role.

Key Responsibilities

• Effectively manage and oversee inventory levels on site.
• Plan and ensure timely delivery of consumables to underground drilling equipment.
• Handle receipt, storage, and organization of goods delivered to the site.
• Gather and accurately report data relating to consumables’ usage, performance, condition, and failures using the Sandvik Track and Report system.
• Maintain positive interactions with mining operators and stakeholders.
• Comply with Environmental, Health, and Safety (EHS) standards, including conducting risk assessments, participating in site safety meetings, daily checklists, and monthly inspections.

Essential Qualifications and Skills

• Possession of a valid manual C Class Driver's Licence is required.
• Forklift licence is advantageous but not mandatory.
• Ability to pass police clearances and drug & alcohol screenings.
• Strong customer service orientation with effective communication skills in English.
• Capability to work independently and collaboratively within a team.
• Adaptability, resilience, and a high regard for safety protocols.
• Physical fitness sufficient to lift up to 45 kilograms.

Preferred Experience

Candidates with prior underground mining experience, familiarity with heavy equipment, or existing site inductions will be preferred. Knowledge about on-site service contracts or Sandvik drilling tools is beneficial but not required. Entry-level applicants are welcome as extensive training will be provided.

Additional Information

• Working hours: Monday to Friday, 10-hour shifts.
• Location preference: Candidates residing in or near Greymouth on the West Coast.
• Applicants must have the legal right to live and work in New Zealand.
• Successful candidates will undergo a pre-employment medical examination.
• Applications through external agencies will not be considered.

Benefits and Employee Programs

• Contributions to Kiwi Saver superannuation, with options to increase contributions.
• A comprehensive employee benefits package including salary sacrifice options and length of service recognition.
• Access to a company-wide bonus program rewarding performance and dedication.
• Company-funded paid parental leave with ongoing superannuation contributions.
• Extensive training programs, both internal and for external qualifications.
• Participation in the Sandvik Wellness Program to promote health and wellbeing.
• A supportive workplace that fosters inclusivity, earning recognition such as the WORK180 Endorsed Employer status and a Silver Status Health and Wellbeing Program award.

About Sandvik

Sandvik is a globally recognized Original Equipment Manufacturer providing a wide range of equipment, tools, parts, services, and digital solutions for the mining and manufacturing sectors. With over 41,000 employees worldwide across more than 150 countries, Sandvik is committed to sustainable engineering solutions, achieving ambitious goals like net-zero emissions by 2050 and a circular economy by 2030. The company prioritizes diversity, equality, and integrity within its operations and values.