Motor Assessor

Overview

Join Auto & General Australia as a Motor Assessor based in Sydney. This full-time onsite opportunity offers a pathway into a fulfilling career in vehicle damage assessment with one of Australia's fastest-growing insurance companies. The company commits to your development through comprehensive training and structured career progression.

Role Responsibilities

• Accurately evaluate vehicle damage to determine safe and cost-efficient repair solutions.
• Perform post-repair inspections to ensure quality standards are met.
• Provide expert advice to customers both in-person and over the phone, ensuring clarity and exceptional service.
• Prepare detailed damage assessment reports, negotiate repair costs, and liaise with repair partners.
• Work collaboratively within the team to enhance customer experiences and resolve challenges.
• Maintain and uphold company standards that safeguard customer interests and business success.

Candidate Requirements

• Must possess a trade qualification related to motor body repair (e.g., Certificate III in Automotive Body Repair Technology or equivalent).
• At least five years of hands-on experience as a Panel Beater, Spray Painter, or Motor Mechanic with current industry knowledge.
• Strong ability in writing repair quotes and damage estimates.
• Customer-focused mindset paired with excellent communication skills.
• Comfortable and confident using computer technology.
• Capability to work independently as well as part of a team.
• Hold a valid driver's license.

Benefits and Perks

• Assigned fully maintained company vehicle, mobile phone, and laptop.
• Structured career growth including company-sponsored advanced training (I-CAR Platinum accreditation) and attainment of nationally recognized qualifications like Certificate IV in Vehicle Loss Assessing.
• Performance-based bonuses and recognition programs.
• Extensive staff discounts on insurance services and other partnered retailers including gyms.
• Additional leave options including personal 'ME Day', volunteer leave, and access to wellness and mental health initiatives.
• Engaging and supportive company culture featuring regular social events, celebrations, and community involvement through charity programs.

About Auto & General

Auto & General is an award-winning Australian insurance provider offering products such as Car, Motorcycle, Home, Contents, Pet, and Travel insurance through prominent brands including Budget Direct, ING, and Coles Insurance. The organisation values inclusivity and invests in employee wellbeing and professional advancement.

Additional Information

Auto & General requests that recruitment agencies refrain from unsolicited contacts and submissions of resumes to their recruitment personnel or hiring managers. The company disclaims responsibility for fees associated with unsolicited inquiries.