Key Account Manager

About Fisher & Paykel Appliances

Fisher & Paykel Appliances stands as one of New Zealand’s leading appliance distributors, with a robust global footprint. The company distributes both Fisher & Paykel and Haier brand appliances within New Zealand, backed by the strength of Haier, the world’s largest appliance brand. Fisher & Paykel’s founding values include trust, sustainability, innovation, generosity, and curiosity. The business promotes a collaborative culture where ideas thrive and a collective passion to be the most human-centered premium appliance brand guides the team.

Role Summary

Located at the advanced Penrose campus, the Key Account Manager will lead the planning and execution of retail strategies for specific key accounts. This involves managing a dedicated portfolio and ensuring alignment with annual sales goals through emphasis on product placement, marketing initiatives, and promotional activities. The role demands agility to adapt in a dynamic, competitive retail environment meeting customer and market demands.

Key Responsibilities

• Translate strategic plans into actionable steps to meet shared business objectives and identify integrated demand generation strategies that boost sales.
• Maintain in-depth knowledge of key accounts and industry retail trends to align with strategic plans effectively.
• Collaborate cross-functionally with internal teams and external stakeholders to meet key account requirements.
• Cultivate and manage strong relationships with key accounts, fostering enthusiasm for the Fisher & Paykel and Haier brands and products.
• Proactively understand customer needs, provide strategic support to drive sales, and advocate for brand best practices.
• Utilize sales monitoring tools and performance metrics to maximize sales and capitalize on opportunities with strong financial and analytical expertise.

Candidate Profile

• Experienced sales professional with proven success in expanding and transforming key retail accounts through profitable growth strategies.
• Skilled in developing customer relationship management plans and deeply understanding client needs.
• Proficient in leveraging analytics and sales data to derive insights and make informed business recommendations.
• Possesses strategic thinking capabilities and a strong commercial mindset to improve customer experiences using data-driven insights.

Benefits and Culture

• Opportunity to work within a large, globally recognized organization offering diverse and challenging roles with continuous learning.
• Competitive salary and ongoing professional development opportunities.
• Generous family leave policies and flexible working arrangements.
• Employee discounts on Fisher & Paykel and Haier products, inclusive life and disability insurance, and discounted medical coverage.
• Access to employee superannuation plan, free onsite parking, and subsidized staff cafeteria.
• Backed by a highly trusted brand consistently ranked among New Zealand’s most trusted companies.

Equal Opportunity

Fisher & Paykel Appliances is committed to equal opportunity employment. Hiring decisions are made without consideration of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or any other legally protected characteristic.