Infrastructure Systems Engineer

About the Role

This position is part of the Digital Services division within the People, Performance and Culture group at Hamilton City Council, aiming to advance the council in becoming a community-focused leader by enhancing team productivity through optimal systems, tools, and workflows.

Job Overview

As a member of the Cloud & Network Team, you will collaborate with various stakeholders including business users, internal/external customers, application developers, and project managers. Your main focus will be on managing large-scale systems, applications, databases, and reports using diverse tools, processes, and technologies.

Primary Responsibilities

• Manage and automate the council's backup systems, system patching, and patch management processes.
• Supervise and monitor the overall IT infrastructure systems, networks, and related workflows.
• Ensure compliance with backup, recovery, and system service level agreements (SLAs).
• Drive automated workflows for patch deployments and maintain robust information security.
• Ensure system functional integrity, performance, capacity, and high availability.
• Support a Windows server environment spanning over 150 servers across on-premises, private, and public cloud configurations.
• Work with ESX virtualization technologies and System Center Configuration Manager (SCCM).
• Troubleshoot user issues in Windows environments, including access and account problems using tools such as event viewer.
• Continuously acquire knowledge of new technologies and skills as required.

Required Qualifications and Experience

• Tertiary or industry IT qualification or equivalent relevant experience.
• Microsoft Azure Administrator Certification or an equivalent credential.
• Solid understanding of server architectures, backup frameworks, and patch management solutions.
• Minimum of three years’ experience managing servers, networks, backup operations, and patching systems.
• Proven track record in automating patch management and backup/recovery strategies.
• Hands-on experience with Active Directory administration.
• Experience using SCCM for automatic patch deployments and working with ESX virtualization.
• Preferably knowledge in network configuration, firewalls, DNS, and network support.
• Basic scripting skills, particularly in PowerShell, are advantageous for task automation.
• Excellent communication skills to clearly articulate technical information both verbally and in writing.
• Experience working in a local government environment is desirable.

Compensation and Benefits

• Approximate annual salary of NZD 95,000, depending on qualifications and experience.
• Flexible work arrangements supported by an award-winning policy.
• Opportunities for professional development and growth.
• Two wellbeing days annually.
• Complimentary health insurance via Unimed covering hospital and surgical care, with discounted rates available for family members.
• Free yearly health assessments and influenza vaccinations.
• Options to purchase additional annual leave.
• Reimbursement for eye tests and glasses.
• Discounts on products and services from local businesses including gyms, cafes, dental care, hair salons, and more.

Additional Information

Applications close on 15 October 2026. Shortlisting will occur progressively as applications are received. Candidates will be contacted via email regarding outcomes. Selected candidates will undergo interviews, reference checks, and criminal background screening, with further checks as applicable. Hamilton City Council embraces the principles of Te Tiriti o Waitangi and values diversity and inclusion. Support is available throughout the recruitment process for candidates requiring special accommodations.