Influencer Project Coordinator

Overview

A premier influencer marketing agency invites applications for an Influencer Project Coordinator to join their remote team based in South Africa. This position provides an exceptional chance to be central to digital advertising by linking well-known YouTubers with leading brands and ensuring flawless advertisement integration. If you excel in relationship management, enjoy supporting both creators and sponsors, and value operational precision, this role offers a fulfilling professional journey.

The agency promotes values such as warmth, transparency, and precise attention to detail, offering flexible remote work and genuine opportunities for career advancement. Competitive remuneration and the ability to make a significant contribution within the department are key benefits. Join a network that emphasizes teamwork and individual development.

Key Responsibilities

• Manage daily activities related to ad integrations by clearly communicating talking points to creators and guaranteeing all interactions are accurate and prompt.
• Examine advertisement reads to ensure alignment with brand standards, provide constructive feedback, and manage necessary amendments with content creators.
• Act as the main contact for creators and sponsors on assigned campaigns, fostering honest, warm, and responsive communications at all times.
• Maintain comprehensive and precise documentation of all campaign-related discussions in Airtable to ensure operational accuracy.
• Identify opportunities to streamline processes by highlighting inefficiencies and recommending practical improvements to workflows.
• Assist creators and sponsors by addressing their questions swiftly and with empathy, even in complex or sensitive situations.
• Collaborate effectively with internal teams to ensure shared understanding of campaign goals and deliverables, contributing insights that benefit collective success.
• Uphold rigorous standards of data integrity throughout all project documentation and procedures.
• Adapt to shifting priorities and deadlines by flexibly adjusting work hours to fulfill client requirements.
• Enhance team culture through knowledge sharing, participation in training, and supporting fellow members.

Candidate Profile

• Possess 3 to 5 years of experience in project management, operations, or customer success, preferably within agency or coordination settings.
• Demonstrate a genuine passion for service, evident in both verbal and written communications.
• Exhibit exceptional organizational skills and meticulous attention to detail, particularly in managing data and ensuring operational accuracy across multiple projects.
• Communicate fluently in English, both orally and in writing, facilitating effective engagement with international stakeholders.
• Exhibit sound judgment and the ability to make decisions independently when navigating ambiguous scenarios demanding critical thinking.
• Show reliability through willingness to extend working hours beyond the norm when necessary to meet deadlines.
• Be proficient in project management tools such as Airtable or equivalents to track campaign status and details.
• Cultivate collaborative and supportive relationships with creators, sponsors, and internal teams to promote shared success.
• Handle complex or sensitive matters with discretion and empathy, ensuring all parties involved feel supported.
• Commit to continuous improvement by proactively spotting opportunities to enhance processes.

Distinctive Features of the Employer

This agency is recognized for fostering genuine partnerships between brands and creators while prioritizing employee welfare. It offers a cooperative environment where each team member’s efforts are valued—whether supporting creators through challenging campaign periods or assisting sponsors in reaching their goals. Flexible remote work allows balancing professional and personal commitments anywhere within South Africa. High performers benefit from defined career paths leading towards increased responsibility and leadership roles. Ongoing training opportunities and committed management support empower employees to grow their expertise in an inclusive and collaborative workplace that values warmth, transparency, operational excellence, and shared success.