Indirect Named Account Manager

Position Overview

Join Mitel as an Indirect Named Account Manager (iNAM) where you will play a pivotal role as a strategic partner and growth enabler for Enterprise and Upper Mid-Market clients. You will balance customer acquisition and relationship expansion, leveraging your proactive sales skills and technical expertise to deliver business success within a global environment.

Key Responsibilities

• Drive new business development by independently identifying fresh market opportunities and securing new customers within your designated industry verticals alongside strategic partners.
• Expand current client relationships through targeted upselling activities such as migrations, upgrades, and the creation of bespoke business cases.
• Manage the full sales lifecycle, from initial prospecting and pipeline building to contract negotiation, closing deals, and providing ongoing account management.
• Establish and nurture robust executive-level relationships (C-suite) with partners and customers; assist partners in client projects and promote Mitel solutions effectively.
• Continuously review and analyze the sales pipeline to deliver precise forecasting and comprehensive business reports, ensuring sales targets are achieved.
• Promote Mitel as a leader in Unified Communications, Contact Center, and Hybrid Collaboration services, distinctly positioning offerings against competitors, including in Microsoft Teams integration scenarios.
• Ensure operational excellence by complying with the GPP program, managing the bid approval process, and maintaining thorough CRM activity records.

Candidate Profile

• Completed degree in Business Administration, Computer Science, Information Systems, or an equivalent qualification accompanied by substantial ICT sales experience.
• Enthusiastic business hunter with a proven ability to open new doors and achieve ambitious sales targets through effective partner collaboration.
• Strategic thinker with strong analytical skills to interpret market trends and prioritize impactful sales activities.
• Experienced negotiator with proven capability to engage and influence C-level executives through value-based selling techniques.
• Strong technical knowledge encompassing IP architectures, hybrid cloud technologies, UCaaS, CCaaS, and SIP protocols.
• Excellent communication skills, including fluent German and English proficiency, demonstrated in presentations and negotiations.
• Skilled in CRM software (e.g., Salesforce) and digital sales tools such as LinkedIn Sales Navigator.
• Willingness to travel regionally to maintain a visible presence with partners and customers.

Additional Information

Mitel embraces workforce diversity and inclusivity, valuing diverse perspectives and experiences. The recruitment process may utilize AI technologies for resume screening to align candidates with suitable opportunities, with all hiring decisions ultimately made by human managers. Candidates are encouraged to review Mitel's privacy policy.