Housekeeping Supervisor

Overview

The Housekeeping Supervisor role at Topgolf Abu Dhabi involves managing Housekeeping operations to ensure all guest-facing and back-of-house areas are impeccably clean and well-presented. This position requires overseeing staff, maintaining hygiene standards, and fostering a safe, welcoming environment for guests and colleagues alike.

Key Duties

• Oversee and coordinate daily tasks of the housekeeping team to maintain cleanliness standards.
• Delegate responsibilities and monitor staff performance to guarantee consistent quality.
• Perform routine inspections of all guest zones, restrooms, offices, dining areas, and behind-the-scenes facilities.
• Ensure compliance with health, safety, sanitation, and hygiene regulations.
• Mentor and train housekeeping associates to boost efficiency and service excellence.
• Handle scheduling, attendance tracking, and allocation of housekeeping personnel.
• Monitor supplies inventory including cleaning agents, equipment, and linens.
• Report and liaise with the Engineering department to address maintenance needs promptly.
• Supervise safe handling and storage of chemicals and equipment.
• Participate in recruitment, onboarding, and performance reviews of team members.
• Keep accurate documentation such as reports and cleaning checklists.
• Assist with deep cleaning operations and preparation for special events as needed.

Candidate Profile

• Possess 2 to 3 years experience supervising housekeeping in hospitality, leisure, or entertainment sectors.
• Well-versed in cleaning practices, housekeeping protocols, and safety measures.
• Proven capability to manage and motivate diverse multicultural teams.
• Proficient in English communication.
• Basic computer skills for reporting and scheduling tasks.
• Flexible to work shifts including weekends and public holidays.

Essential Skills and Attributes

• Strong leadership and team management abilities.
• Excellent attention to detail.
• Effective time management and organizational skills.
• Capacity to solve problems efficiently.
• Customer-focused mindset.
• Ability to maintain performance under pressure.
• Good interpersonal and communication skills.