Hostess

About WhiteCrow Research

WhiteCrow Research is a global specialist in talent research, insight, and sourcing with offices spread across the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Leveraging its international presence, the company provides deep market knowledge and helps clients' internal talent acquisition teams by focusing on specialized markets worldwide.

About Our Client

Founded in 2000, our client is a rapidly expanding retail group serving the Middle East markets. The organization collaborates with notable international fashion and lifestyle brands, offering stylish and premium products to discerning customers across the GCC. Driven by the ambition to become a central regional hub for international retailers, the company boasts a wide portfolio across varied consumer segments. Its partnerships with global brands, combined with profound market expertise and a customer-centric approach, have supported steady growth and continuous regional expansion. The client is well-equipped to explore opportunities within the dynamic retail sector of the Middle East.

Role Overview - Hostess

• Welcome guests warmly, offering a professional and personalized initial impression.
• Manage seating arrangements, table assignments, and reservation schedules to ensure efficient restaurant operations.
• Work closely with food and beverage service teams to oversee guest arrivals, waiting durations, and any special requirements.
• Maintain comprehensive knowledge about the restaurant’s offerings, menus, outlets, and services to assist guests confidently.
• Address guest inquiries and requests professionally, escalating issues when necessary.

Essential Qualifications and Experience

• Previous experience in luxury or ultra-luxury hospitality settings, preferably in F&B, guest relations, hostessing, or other guest-facing roles.
• Impeccable grooming, presentation, and interpersonal skills.
• Proficient in English communication.
• Proficiency in an additional language is required, with preference given to Russian, Spanish, French, Italian, German, Dutch, Greek, Portuguese, Chinese, or Japanese speakers.
• Experience working with an international and multicultural clientele in an upscale service environment is highly favorable.