Groups & Events Coordinator

Position Overview

This role involves coordinating with group hosts before events to ensure all arrangements are confirmed and meet expectations. The coordinator will carefully review banquet event orders to collect guest details, establish proper event setup, timeline, and specific guest requirements such as buffets and action stations. Addressing and managing any special event arrangements and ensuring adherence is part of the job.

Job Responsibilities

• Meet and introduce group coordinators or hosts prior to functions to confirm all arrangements.
• Analyze banquet event orders to identify guest needs, setup specifics, schedules, and catering details.
• Respond promptly to special requests related to banquet events and follow up to ensure compliance.
• Adhere strictly to company policies regarding safety, security, and conduct, reporting accidents or unsafe conditions to management.
• Maintain professional appearance and confidentiality of company information while safeguarding assets.
• Greet and acknowledge guests in line with company standards, anticipate needs, and express genuine appreciation.
• Communicate professionally both in person and by telephone following proper etiquette.
• Build and nurture positive team relationships to collectively achieve goals and maintain quality standards.
• Read and verify event information across different formats and perform visual inspections of tools and equipment to identify defects.
• Physically capable of standing, sitting, walking for long durations, and handling objects up to 25 pounds.
• Navigate confined or elevated spaces, sloping and uneven surfaces, stairs, and ramps as required.
• Perform overhead and below-knee reaching, bending, twisting, stooping, pulling, and other reasonable duties as assigned.

Qualifications and Experience

• High school diploma or equivalent GED.
• Minimum of one year of related experience in event management or coordination.
• No supervisory experience required.
• No specific licenses or certifications necessary.

Company Ethos

Being part of Marriott International, the employer embraces equal opportunity hiring, valuing diversity, and fostering an inclusive environment respecting all protected categories under the law. The W Hotels brand encourages curiosity, innovation, and redefines luxury hospitality globally with a culture rooted in spontaneity and personalized service. Joining the team means working in a supportive global community that promotes professional growth and individuality.