General Helper / Barista

Job Overview

As a General Helper/Barista, your duties will include preparing, presenting, and serving meals and beverages, while ensuring the quality and presentation of all food items.

Key Responsibilities

• Provide excellent customer service by taking orders with a friendly attitude, attentiveness, and strong product knowledge.
• Prepare various beverages following established standards, including marking lids and pots appropriately.
• Clean the production and back-of-house areas daily, maintaining a tidy restaurant interior and equipment cleanliness each shift.
• Receive and store inventory deliveries in the back-of-house and restock front-of-house supplies regularly.
• Maintain efficient speed of service by working with urgency to fulfill orders and meet guest needs.
• Address any guest concerns promptly by delivering effective service recovery to ensure customer satisfaction.

Candidate Profile

• Show strong enthusiasm for hospitality and delivering outstanding guest experiences.
• Ability to perform well under pressure while following food safety protocols.
• Passionate about serving customers, food and beverage preparation, and managing time effectively.
• Willingness to learn to operate various equipment, handle boxes up to 25 pounds, and work in cold environments like freezers and refrigerators.
• Enjoy collaborating with a successful team in a safe work environment.
• Exhibit punctuality, responsibility, and a strong work ethic.
• Previous guest service experience is beneficial.
• Flexibility to cross-train and support other outlets as needed to aid business operations.

Benefits and Culture

• Be part of an award-winning workplace recognized globally as a Great Place to Work and a FORTUNE Global 500 company, among other accolades.
• Access numerous career development and learning opportunities within the world's largest food and support services organization.
• Enjoy comprehensive health and safety measures to keep associates, clients, and guests safe.
• Eligible employees receive extensive health, vision, and dental insurance coverage.
• Benefit from mental health and wellness programs, including a 24/7 Employment Assistance Program offering support and resources.
• Work within a diverse and inclusive environment with Employee Resource Groups fostering connection, cultural awareness, and a sense of belonging.

Additional Information

Compensation will be determined by relevant skills, experience, qualifications, and internal fairness, complying with pay transparency laws. Canadian work experience is not mandatory. The recruitment process may involve the use of artificial intelligence-based tools. For accommodations during hiring, contact the provided email address directly.