Front Desk Officer

Job Overview

We are seeking a Front Desk Officer to manage reception and administrative duties efficiently. Candidates should either have at least two years of relevant experience or be a fresh graduate with suitable qualifications and enthusiasm for front desk operations.

Key Responsibilities

• Manage documentation, filing, record keeping, and various administrative activities.
• Welcome and assist visitors professionally, handle telephone inquiries, and respond to correspondence thoughtfully.
• Identify, report, and track Occupational Health and Safety (OHS) matters effectively.
• Maintain accurate OHS records alongside regular front desk documentation.

Candidate Requirements

• Minimum two years’ experience in front desk, reception, or administrative roles, or a fresh graduate showing appropriate qualifications and strong interest.
• Comprehensive understanding of typical front desk responsibilities.
• Excellent communication skills in both English and Swahili, written and spoken.
• Proficiency in Microsoft Office applications and general computer literacy.
• Strong organizational abilities, attention to detail, and capacity to manage multiple tasks simultaneously.
• Appear presentable and maintain professionalism consistently; must be polite, responsible, and dependable.

Additional Information

Applicants must be capable of handling Occupational Health and Safety documentation accurately and ensuring compliance.