Events Sales Executive

About Rosewood Doha

Rosewood Doha is a premier luxury destination inspired by Qatar's famous coral reefs, merging elite hospitality, upscale residential options, culinary delights, wellness amenities, premium retail, and vibrant event spaces all within a unified complex. The establishment features a 155-room hotel, 162 serviced apartments, and 276 private residences, alongside multiple dining venues, extensive event facilities, and exclusive lifestyle experiences like Asaya, the nation's first social wellness club reserved for members. Since its 2025 launch, it has earned numerous accolades from global authorities including the Michelin Guide and Forbes Travel Guide, cementing its status as a pioneer in lifestyle-centric luxury hospitality.

Why Work With Us

At Rosewood Doha, we prioritize meaningful career development and a supportive culture founded on Relationship Hospitality and 'Make the Place' ethos. Employees enjoy competitive remuneration, quality accommodation in prime locations such as Lusail and the Pearl, a paid birthday leave, and tailored personal growth plans backed by ongoing learning opportunities to ensure professional and personal fulfillment.

Role Overview

• Uphold the Hotel's Code of Conduct consistently.
• Comply fully with departmental policies, service procedures, and standards.
• Actively generate event leads from both local and international corporate clients and respond efficiently to inbound event inquiries by phone, email, and walk-ins, including referrals from the Assistant Director of Groups, Catering & Events.
• Expand corporate accounts by conducting local travel and promoting business across all revenue channels in the hotel.
• Precisely determine event specifics such as dates, function spaces, anticipated attendance, flow, budget, and client expectations to secure bookings with focus on maximizing incremental revenue through upselling.
• Enhance event revenue across all food and beverage outlets by boosting average spend and promoting additional services and meeting room rentals.
• Conduct site inspections for prospective clients, including weekends if necessary.
• Maintain thorough and current records in the Delphi system covering bookings, contacts, and revenue.
• Coordinate detailed event planning including Banquet Event Orders, group resumes, and floor plans, ensuring all hotel departments are informed and prepared.
• Communicate promptly any event changes to operational teams to guarantee smooth service delivery.
• Manage invoicing, deposit collection, and final account settlements as per event contracts.
• Develop client relationships to foster repeat events business and actively negotiate deals.
• Participate in meetings related to Banquet Event Orders and group resume planning as required.
• Facilitate communication pre- and post-event to ensure satisfaction.
• Oversee deposit schedules and maintain payment histories accurately in Delphi.
• Create and manage payment memos and process deposits, issuing receipts to clients.
• Work closely with Finance regarding event billing matters and payment follow-ups.
• Review post-event Micros checks daily to verify correct charges and align consumption with billing systems.
• Generate comprehensive final client invoices encompassing event services and related charges such as accommodation and transportation.
• Process final payments and assist in collection efforts.
• Create and administer purchase order requests for event requirements.
• Calculate commissions related to food, beverage, and accommodation sales and maintain an organized tracker.
• Handle special orders for events including rental items and specialized meals, ensuring payment processing is completed accordingly.
• Support the Assistant Director of Groups, Catering & Events with weekly pace reports and monthly forecasts.
• Consistently deliver professional, warm, and engaging service in line with brand standards.
• Maintain exemplary personal appearance and adhere to the grooming standards of Rosewood Hotels and Resorts.
• Fully understand relevant policies including menus, pricing, food safety, cancellations, guarantees, and payments.
• Propose innovative ideas and improvements to optimize departmental functions.
• Perform additional reasonable duties assigned by the Assistant Director of Groups, Catering & Events.
• Be flexible to work outside usual office hours including weekends as necessary.