eCommerce Digital Specialist

About Foodstuffs North Island

Kia ora! We represent Foodstuffs North Island, the proud operators behind familiar New Zealand brands like New World, PAK’nSAVE, and Four Square. With over 300 retail outlets and a workforce exceeding 24,000, we prioritize community, local ownership, and celebrate the individuality of every team member as our greatest treasure.

Role Overview

The eCommerce team is fundamental in leveraging data-driven insights to evolve and enhance the online shopping journey for our customers. As an eCommerce Digital Specialist, you will be pivotal in transforming business requirements into effective digital solutions. Reporting directly to the eCommerce Digital Manager, you'll collaborate with seasoned colleagues and gain hands-on experience within the dynamic eCommerce sector.

Key Responsibilities

• Manage and prioritize digital enhancement proposals from various business units including New World, PAK’nSAVE, and Four Square, applying commercial and operational judgement to identify the most impactful opportunities.
• Collaborate closely with IT Product Owners to assess and rank requests considering customer value, business outcomes, operational effects, and implementation effort.
• Monitor and report on digital projects, ensuring alignment with timelines, goals, and anticipated results, and maintain transparent communication with stakeholders.
• Maintain the governance structures and knowledge repositories related to eCommerce capabilities, aiding stakeholders in understanding feature sets, priorities, and development trade-offs.
• Develop proficiency in Dynamic Yield, supporting the eCommerce Digital Manager in planning, executing, and reporting on initiatives.

Candidate Profile

• Experience in eCommerce, digital technologies, product management, operational environments, or related fields.
• Adept in evaluating competing business requests by balancing customer benefits, operational impact, profitability, and required delivery efforts.
• Strong organizational abilities with effective verbal and written communication skills.
• Comfortable working autonomously, managing multiple priorities, and making informed decisions within established governance frameworks.
• Proven skills in building relationships and influencing diverse teams.
• Experience with platforms or tools such as Google Analytics 4, Looker Studio, or content management systems is desirable.

What We Offer

• Ample free parking facilities, including over 1,000 spaces with complimentary electric vehicle charging stations.
• Subsidized Southern Cross health insurance plans.
• Onsite café with discounted meals, an onsite mini mart, and a 5% discount across our stores.
• Flexible working arrangements, a birthday leave day, and extended service leave benefits.
• Internal learning and development opportunities, flu vaccination programs, and participation in social groups known as Tribes.

Diversity and Inclusion

We embrace and celebrate diversity within our Foodies family, encouraging individuals to bring their true selves to work. We support courageous behavior, inclusivity, and collective success. Applicants of all backgrounds, including those with disabilities, mental health considerations, or neurodiverse traits, are warmly welcomed.

If you require accommodations to engage fairly in our recruitment process, please contact us for assistance such as alternative interview arrangements, sign language interpretation, or assistive technologies.

Recruitment Process

Artificial intelligence tools may be utilized to assist with certain recruitment aspects, including application screening and response analysis. These tools complement but do not replace human decision-making, which remains central to final hiring outcomes. For inquiries about data processing, please reach out to us directly.