Data Steward

About the Role

Convergint is seeking a dedicated and collaborative Data Steward to uphold the accuracy, validity, and reliability of master and reference data across core enterprise technology platforms. This position will work closely with global, vertical, and local teams to ensure compliance with governance standards, maintain high-quality data sets, and support operational, administrative, and sales divisions by providing valuable business insights. The role involves continuous collaboration with business, operational, and technical stakeholders to enforce data standards, resolve discrepancies, and enhance data processes, promoting trustworthy reporting and informed decision making across the organization.

This position is offered as a remote role.

Governance and Compliance Responsibilities

• Implement enterprise data governance policies, standards, and naming conventions by reviewing and approving records only when they meet set compliance criteria.
• Validate and correct Salesforce records in line with customer categories, jurisdictional requirements, and requests, ensuring all compliance fields meet regulatory and contractual standards including credit and trade compliance.
• Exhibit managerial courage by actively addressing non-compliant data submissions, escalating repeated or willful breaches and data risks to leadership for remedial action.

Data Quality and Integrity

• Ensure master data quality by verifying accuracy, completeness, and consistency across data sets, integrations, and account hierarchies.
• Conduct regular audits, cleansing initiatives, and deduplication efforts to maintain trusted, reliable records.
• Act as a conduit between technology, administrative, operations, and sales teams to resolve data issues and maintain governance consistency.

Business Insights and Process Improvement

• Work with global and vertical business teams as well as the data governance council to identify emerging requirements and enhance data management procedures.
• Analyze stewardship activities to inform recommendations for policy, process, and technology improvements that boost data quality and usability.
• Collaborate with Organizational Change Management and Learning & Development teams to ensure broad adoption of data standards and best practices.

Business Enablement and Support

• Provide guidance on correct data entry and best practices to ensure consistent data quality and reporting accuracy.
• Participate actively in data migration, integration, and reporting projects by preparing, validating, and reconciling data to ensure completeness and correctness.
• Maintain authoritative data dictionaries and metadata with standardized taxonomies and classifications for transparency and consistency.

Core Competencies

• Accountability management to ensure governance policy compliance across teams globally.
• Managerial courage to enforce remediation and escalate risks.
• Meticulous attention to detail in identifying and addressing data discrepancies.
• Proficiency in creating and managing reports, dashboards, and list views.
• Strong analytical skills to interpret data trends and resolve data issues.
• Problem-solving aptitude to diagnose root causes and propose corrective actions.
• Effective time management to juggle multiple priorities accurately and responsively.
• Excellent collaboration and communication skills across diverse teams.

Preferred Qualifications

• Relevant certifications such as DAMA Certified Data Management Professional, Salesforce Administrator, Oracle Cloud, NetSuite Administrator, or similar credentials.
• Experience with global regulatory frameworks like GDPR, CCPA, and trade compliance, and managing complex multi-market account structures.
• Multilingual abilities to support stewardship in diverse regions.

Educational and Experience Requirements

Bachelor’s degree in Data Management & Analytics, Information Systems, Business, or related domains, or equivalent experience. Minimum 3 to 5 years in data stewardship, governance, master data management, or qualitative data analytics within global enterprises.

Technical Expertise

Familiarity with enterprise systems including CRM, CPQ, ERP, FSM, and analytics platforms. Proficiency in advanced Excel functions and SQL for data validation and reconciliation. Knowledge of Salesforce, Oracle, NetSuite, Master Data Management and data modeling.

Company Culture and Benefits

Convergint promotes an inclusive, accessible, and supportive work environment encouraging all employees to realize their potential. Benefits include paid holidays and time off, immediate comprehensive medical and dental coverage, employer RRSP contributions, a dedicated safety-focused workplace, colleague assistance programs, tuition reimbursement, corporate social responsibility initiatives, and more. The company is committed to diversity and inclusion as an Equal Opportunity Employer.