Customer Assistant - Food Section

Role Overview

Step into the role of Customer Assistant within the Food department at a leading UK retailer known for rapid growth. This role goes beyond simple shelf stocking; it requires individuals who excel under pressure, deliver exceptional customer service quickly, and support ongoing transformation initiatives.

Work Schedule

Operate on a two-week rotating weekly timetable as follows:

• Week 1: Sunday 6:00 AM - 2:00 PM; Monday, Wednesday, Thursday, Friday 1:00 PM - 9:00 PM
• Week 2: Monday to Thursday 1:00 PM - 9:00 PM; Saturday 6:00 AM - 2:00 PM

Key Responsibilities

• Serve as a knowledgeable and committed food product ambassador, ready to recommend and promote new items.
• Deliver outstanding customer service, ensuring each shopper feels appreciated and valued.
• Maintain a proactive and resilient approach in a busy retail environment, upholding fast and focused activity during peak periods.
• Utilize digital tools and in-store technology, including company apps and devices, to streamline the customer experience and product availability.
• Adapt flexibly across different store areas to meet fluctuating retail demands.
• Collaborate positively with team members to foster a supportive and energetic work atmosphere.

Candidate Profile

• Possess a genuine passion and detailed understanding of food products sold.
• Demonstrate resilience, energy, and the ability to sustain high performance under pressure.
• Show digital confidence in using applications and technology to enhance service delivery.
• Exhibit flexibility and readiness to work varying shifts and store zones.
• Embrace teamwork and contribute positively to a dynamic group environment.

Additional Notes

This is a frontline retail position demanding physical and mental stamina. Those ready to engage enthusiastically with the role will find substantial opportunities for growth and achievement within the company.