Chef d’équipe

Job Overview

As an essential part of the management team, the Team Leader supports both the Store Manager and Assistant Manager by overseeing daily store activities.

Key Responsibilities

• Guide and manage team members by providing advice and support.
• Oversee store presentation, restocking shelves, and handling daily shipment unpacking and packing.
• Ensure customer service excellence standards are consistently met.
• Perform managerial duties during shifts, including managing breaks and attendance.
• Implement and uphold visual presentation standards.
• Address customer complaints promptly, resolving concerns efficiently.
• Maintain safety and cleanliness standards throughout the store.
• Manage cash handling and conduct store opening and closing when necessary.
• Participate in inventory control and new employee training programs.
• Follow up on delegated tasks and engage in hiring and performance evaluations.

Qualifications and Requirements

• At least one year of retail experience.
• Between one and two years of supervisory experience.
• A strong desire to advance within the company.
• Flexibility to work days, evenings, and weekends.
• Effective leadership skills and strong communication abilities.
• Ability to prioritize tasks and perform well in a fast-paced environment.

Why Join Us?

• Dynamic and diverse work environment.
• Competitive salary and benefits package.
• Employer-contributed retirement plan.
• Customized training programs and onboarding process.
• Opportunities for career development and management advancement.
• Note: Only full-time employees are eligible. Full-time status is achieved after working at least 25 hours per week for sixteen consecutive weeks (with a one-week grace period below 25 hours).

Additional Information

Artificial intelligence tools support the recruitment assessment process but do not make final decisions. All hiring decisions rest solely with human recruiters.