Cashier

Position Overview

The role of a Cashier is vital in delivering prompt, friendly, accurate, and secure customer service. Cashiers handle checkout and return transactions and oversee the self-checkout area to ensure smooth operation.

Key Responsibilities

• Efficiently process checkout and return transactions while maintaining accuracy and security.
• Monitor and manage the Self-Checkout terminals to support customers.
• Continuously acquire product and project knowledge to better inform customers and identify opportunities to promote additional sales.
• Adhere strictly to all company policies to reduce shrinkage.
• For Head Cashiers: position cashiers on duty, expedite price checks, and approve point of sale transactions and markdowns across registers including mainline, self-checkout, returns, Pro Desk, Special Services, and Tool Rental.
• Serve as the first escalation point for customer issues.
• Assist in the supervision, coaching, and training of Front End Associates and new Cashiers by employing training tools to foster development.

Preferred Qualifications

• At least one year of experience working as a Cashier is preferred for the Head Cashier role.