Cashier

Position Overview

Cashiers serve a vital function in delivering exceptional customer service through efficient, amiable, accurate, and secure transaction processing. Their responsibilities include managing checkout and return processes, as well as overseeing and maintaining the Self-Checkout area.

Key Responsibilities

• Provide customers with quick, courteous, and precise service during purchases and returns.
• Monitor the Self-Checkout stations to ensure smooth operation and assistance as needed.
• Actively obtain product and project knowledge to better assist customers and recognize opportunities to increase sales.
• Adhere to all organizational policies and procedures aimed at reducing inventory shrinkage.
• Head Cashiers supervise other Cashiers by managing their positioning, expediting price verifications, authorizing certain Point of Sale transactions and markdowns across various registers including mainline, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Provide the first tier of escalation for customer concerns and contribute to training and coaching front-end staff, including new Cashiers.

Preferred Qualifications

• Minimum of one year experience working as a Cashier.