Cashier

Position Overview

The Cashier plays a vital role in delivering excellent customer service by ensuring transactions are completed quickly, accurately, and safely. Responsibilities include managing checkout and return transactions and overseeing the Self-Checkout area to maintain smooth operation.

Key Duties

• Efficiently process purchases and returns at checkout counters.
• Monitor and maintain the Self-Checkout zone to assist customers and ensure proper usage.
• Continuously acquire product and project knowledge to assist customers and identify potential sales opportunities.
• Adhere to company policies and procedures to minimize inventory shrinkage.
• For Head Cashiers: assign cashier positions and support team members by expediting price checks, approving transactions and markdowns across various registers, including mainline, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Act as first-level escalation point for customer concerns.
• Assist in training and coaching Front End Associates, participating in onboarding of new Cashiers and using available tools to foster development.

Preferred Qualifications

• At least one year of experience working as a Cashier.