Courier

Position Overview

This role involves providing polite and efficient pickup and delivery of parcels on a designated route, ensuring compliance with Federal Express Canada's service standards and performing related customer service duties.

Key Responsibilities

• Pick up and deliver packages courteously and efficiently along assigned routes.
• Verify that all shipments conform to FedEx Canada service features.
• Provide customer service functions associated with deliveries.

Candidate Requirements

• High school diploma or equivalent education.
• Valid driver's license with a clean driving record is mandatory.
• Physical ability to lift up to 70 lbs and handle packages as heavy as 150 lbs with proper equipment.
• Preferred: At least one year of customer-focused business experience.
• Must successfully pass minimum standards on mandatory pre-placement driver assessment training.
• Familiarity with FedEx Canada operations and Canadian Customs regulations is beneficial.
• Strong interpersonal and communication skills.
• Effective time management and organizational capabilities.
• Excellent customer service aptitude.
• Capacity to multitask, manage stress, and operate under high pressure.
• Flexibility to work varying schedules and holidays as required by business demands.

Preferred Qualifications

• If residing in Quebec, bilingualism in French and English is required.

Additional Information

• Starting wage is $24.50 per hour.
• This job description outlines general duties and is not exhaustive; additional responsibilities may be assigned.
• Proficiency in a Windows PC environment and ability to complete recurrent training to maintain certifications are required.
• Applicants must have a driver's license class appropriate for the role (e.g., Class 5, G, or 1[AZ]) and a driving record with two or fewer violations/accidents in the preceding 24 months.
• Selection processes include review of driving records, interview performance, and driver competency assessments.

Work Environment & Values

FedEx is committed to fostering an inclusive and respectful workplace, encouraging applications from diverse backgrounds including women, persons with disabilities, Indigenous people, culturally diverse individuals, and 2SLGBTQ+ communities. Accommodations during recruitment can be provided upon request.