Business Sales Agent
Christchurch, Canterbury Region, New Zealand · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Applicants must be New Zealand citizens, residents, or hold valid work visas with at least 18 months remaining. Due to role urgency, preference is given to locally based applicants. Successful candidates will undergo criminal and credit background screening.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
As a Customer Champion Consultant within our Small Business Sales Team, you will play a crucial role in supporting local small business clients by providing expert guidance and solutions tailored to enhance their operations and facilitate growth. This hybrid position is based in either our Auckland City Wynyard Quarter office or Christchurch’s Otautahi CBD support center. You will assist customers via inbound and outbound phone calls and messaging, primarily focusing on Mobile and Broadband campaign join and leave intents. You will act as a trusted advisor, ensuring outstanding customer experiences and driving strong sales results.
Key Responsibilities
- Manage One New Zealand's unmanaged business customer portfolio through proactive outbound calls and campaign management.
- Boost product sales by effectively cross-selling additional products with high presentation rates.
- Deliver exceptional customer experiences by resolving issues efficiently and addressing the business needs of customers, fostering long-term loyalty.
- Increase customer lifetime value through upgrades involving devices and accessories.
- Collaborate as part of a vital team, maintaining strong communication and executing marketing initiatives effectively.
Qualifications and Skills
- Previous experience in sales and customer service, with a strong sales orientation balanced by a customer-first approach.
- Excellent communication and active listening capabilities to engage customers, understand their needs, and build rapport.
- Comfortable and confident using digital platforms and systems, with adaptability to new tools and technologies.
- Strong business acumen.
- Resilience and flexibility to handle changing customer requirements and dynamic work environments.
- Capability to handle multiple customer interactions across different platforms while maintaining accuracy and responsiveness.
Benefits
- Uncapped commission structure offering substantial earning opportunities beyond base salary.
- Extensive sales training, coaching, and mentoring from industry professionals.
- Potential career advancement in business sales, management, or other areas within the company.
- Full subsidy on Southern Cross health insurance covering employees and their families.
- Option to purchase additional lifestyle leave (one or two extra weeks annually).
- Discounts on company products and services.
- Recognition programs celebrating sales achievements.
Additional Information
Joining our team means stepping into a supportive and inspiring workplace where you’ll engage with cutting-edge technology and have opportunities to develop your industry abilities and leadership skills. We pride ourselves on fostering diversity and inclusivity, being Rainbow Tick certified, and creating meaningful connections with communities across Aotearoa New Zealand.
Applicants should be locally based as we prioritise immediate regional engagement. Eligibility requires New Zealand citizenship, residency, or a valid work visa with a minimum of 18 months remaining. Our recruitment includes criminal and credit background checks; applicants must be comfortable with these procedures.