BMS Senior Technical Services Lead

Overview

Join Honeywell Technologies as a BMS Senior Technical Services Lead, based primarily in Abbotsford, Melbourne with options for Auckland, NZ, and Sydney, NSW. You'll have the opportunity to contribute to impactful projects and connect with diverse professionals in a culture that values innovation, continuous learning, and celebratory success.

Primary Responsibilities

• Provide expert technical support to internal teams including technicians, engineers, and sales personnel.
• Troubleshoot and resolve technical issues relating to Honeywell Building Management System (BMS) software, firmware, and hardware deployed by field technicians.
• Serve as a Subject Matter Expert (SME) for Technical Review Requests (TRRs) concerning BMS solution designs during sales engagements.
• Develop and lead comprehensive training programs for Honeywell staff, clients such as consultants, specifiers, end users, and local regulatory bodies to share knowledge on Honeywell's latest technologies, regulatory updates, and best practices.

Skills and Experience Required

• Formal qualification in electrical or electronic engineering, or a closely related field.
• More than five years of experience in technical support and/or delivery roles.
• In-depth experience with Honeywell Building Solutions (HBS) BMS products is essential.
• Strong background in HVAC engineering and implementation.
• Experience with software and PC programming.
• Possession of Tridium Certified Professional credentials.
• Ability to maintain an organized, structured workflow.
• Strong inquisitive skills and receptiveness to feedback.
• Customer-focused with a solution-oriented mindset.
• Proactive teamwork approach with emphasis on quality and a first-time-right philosophy.
• Excellent verbal, written, and interpersonal communication skills.

About Honeywell Technologies

Honeywell Technologies is a globally recognized automation leader committed to innovation and enhancing quality of life by addressing mission-critical challenges. With over 50,000 employees and integrated service platforms, Honeywell is advancing industry autonomy through extensive expertise and data-driven intelligence.

Diversity and Inclusion

Honeywell is an equal opportunity employer and fosters a diverse workplace inclusive of all backgrounds, identities, and experiences. The company supports Indigenous peoples, LGBTQ+ communities, veterans, and promotes inclusive initiatives and employee networks.

Additional Information

If you require accommodations during the application process due to disability, please contact the company via the provided accessibility email.