Barista

About the Role

Chedi Hospitality seeks an experienced Barista to join their team in Doha, Qatar. The ideal candidate will have a relevant degree or diploma in Hospitality or Tourism Management, along with at least two years of experience in hotel operations. Excellent communication, interpersonal skills, and a strong commitment to quality customer service are essential.

Key Responsibilities

• Prepare and serve a wide range of coffee and tea beverages, ensuring consistent quality and adherence to standard recipes and presentation guidelines.
• Offer friendly and professional customer interactions, including greeting guests, accurately taking orders, suggesting menu items, and responding swiftly to inquiries or special requests.
• Maintain up-to-date knowledge of the menu, including specialty beverages and potential allergens, to provide guests with detailed information.
• Handle cash transactions accurately using the hotel's POS system and issue receipts while managing correct change.
• Ensure cleanliness and organization of the coffee preparation area, service spaces, and all equipment through regular sanitation routines.
• Monitor and replenish inventory such as coffee beans, syrups, and supplies; report any shortages or issues to management.
• Collaborate effectively with kitchen staff and servers to facilitate smooth service delivery and resolve operational concerns.
• Strictly follow all hotel policies, procedures, hygiene protocols, and health and safety regulations to maintain a safe environment.

Additional Duties

• Participate actively in training sessions and meetings as required.
• Demonstrate responsible conduct and represent the hotel professionally at all times.
• Maintain constructive relationships with industry peers, including competitors and business partners.
• Adhere to the hotel's employee handbook policies, especially those related to IT, fire safety, hygiene, and health standards.
• Uphold high standards of personal grooming and presentation.
• Stay adaptable to changes in the Food and Beverage sector in line with company and industry developments.
• Perform any other reasonable tasks assigned by management.