Barista

Overview

Join the heart of a community-focused coffee environment with Cobra Coffee, a proud Starbucks UK franchise partner. This role offers a chance to be part of both the Starbucks and Cobra Coffee families, emphasizing a culture prioritizing work-life balance, skill development, and exceptional customer service.

Responsibilities

• Consistently craft high-quality beverages, whole bean products, and food items adhering to established recipes and presentation standards.
• Assist with opening and closing store procedures, including cash handling and maintaining safety and security protocols.
• Support teammates during busy periods to ensure smooth store operations.
• Engage with customers and understand store dynamics to anticipate and meet their needs effectively.
• Deliver outstanding customer service by fostering genuine connections and maintaining a customer-first approach.
• Keep workspace clean, organized, and welcoming for both customers and partners.

Working Hours

Due to store operations, work schedules may include early mornings, evenings, and weekends.

Benefits

• Annual leave totaling 28 days, inclusive of Bank Holidays.
• Unlimited brewed coffee and English breakfast tea during shifts.
• Discounts on handcrafted beverages and food items while working.
• 30% reduction on bottled drinks and impulse products during shifts.
• One selected food item worth £1.50 per shift.
• 30% discount on food, drinks, merchandise, and gifts when not working.
• Access to green apron discounts in other participating Starbucks locations.
• Additional third-party benefits such as 20% discount at Southern Co-op food stores.
• Life insurance coverage.
• Extensive training including coffee knowledge and access to Starbucks Global Academy online learning.
• Opportunities for internal career advancement.

Candidate Profile

No previous experience required; a passion for delighting customers is essential. This role is unique in offering daily variety and meaningful customer interactions.

Selection Process

The hiring sequence includes application submission, CV review, phone interview, right to work documentation verification, in-store interview and experience, followed by an offer and onboarding.