Back Office Coordinator
Kotak Mahindra Life Insurance Company Limited
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 35,000 – INR 80,000 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview and Responsibilities
As a Back Office Coordinator at Kotak Mahindra Life Insurance Company Limited in Kolkata, you will support daily operational needs by assisting management and overseeing a team. Key duties include preparing regular performance reports, coordinating communications among clients, vendors, and internal teams, and managing administrative tasks such as scheduling meetings and maintaining calendars.
Key Duties
- Assist the Manager with routine operational activities to ensure smooth functioning.
- Supervise and provide guidance to team members to foster productivity.
- Generate comprehensive reports on a daily, weekly, and monthly basis for management review.
- Serve as a point of contact, liaising with clients, vendors, and departments within the organization.
- Organize meetings and oversee calendar management to optimize time allocation.
- Monitor progress on assigned tasks, ensuring projects meet established deadlines.
- Address and resolve queries from customers and employees in a professional manner.
- Analyze key performance indicators (KPIs), proposing improvements to enhance processes.
- Maintain accurate records, documentation, and ensure compliance with company policies.
- Contribute to the training and onboarding process for new team members.