Back Office Supervisor
Kotak Mahindra Life Insurance Company Limited
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 35,000 – INR 80,000 / month
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
The Back Office Supervisor will be responsible for assisting the Manager with daily business operations, supervising team functionality, handling communications, and ensuring smooth administrative workflows at Kotak Mahindra Life Insurance Company Limited in Kolkata.
Key Duties and Responsibilities
- Support the Manager in managing everyday operations and activities.
- Oversee and guide team members to ensure efficiency and goal achievement.
- Compile and present daily, weekly, and monthly performance and operational reports.
- Act as a liaison among clients, vendors, and various internal departments to facilitate communication.
- Organize and maintain meeting schedules and calendars.
- Ensure tasks are completed in a timely manner by monitoring deadlines rigorously.
- Address and resolve both customer and employee issues in a professional and timely way.
- Measure key performance indicators (KPIs) and recommend enhancements to processes.
- Keep precise records, documentation, and ensure compliance with company standards.
- Assist with the onboarding and training programs for new recruits.
Requirements
We expect candidates to exhibit strong supervisory capabilities along with attention to detail and excellent communication skills. Specific experience requirements are not stated, but candidates should be well versed in office administration and team management.
Compensation
The offered monthly salary ranges from INR 35,000 to INR 80,000.