Office Admin Assistant

Overview

KTWO Healthcare is seeking an Office Admin Assistant for the KARE Prosthetics & Orthotics clinic based in Bengaluru. This role involves overseeing daily clinic administrative functions to ensure smooth operations and excellent patient service.

Key Responsibilities

• Manage everyday clinic tasks such as patient registrations, scheduling appointments, and handling front-desk duties.
• Coordinate effectively among patients, medical staff, and clinicians to facilitate seamless patient flow and ensure positive experiences within the clinic.
• Maintain detailed and accurate records including patient information, billing data, appointment logs, inventory management, and other essential documents.
• Professionally manage communication channels including phone calls, WhatsApp, and email inquiries along with appointment confirmations and patient follow-up messages.
• Assist with clinic financial processes including accounts management, payment collection, purchase coordination, and generate basic Management Information System (MIS) reports as needed.
• Ensure the clinic environment is well-organized, complies with internal protocols, and upholds high standards in patient services.