Assistant Store Manager (Fairview Mall)

About the Company

Swatch is a brand that merges influences from art, design, fashion, and technology, serving as a creative canvas for innovative and trend-setting styles infused with technological accents. It offers a unique ownership experience that excites enthusiasts around the globe.

Job Overview

The Assistant Store Manager supports the Store Manager in overseeing all facets of store operations. The role focuses on boosting sales through effective team motivation, guiding staff to deliver excellent customer service, achieving sales targets, and ensuring smooth operational function in line with company policies. Key competencies include customer orientation, result-driven attitude, creativity, problem-solving capabilities, humility, integrity, and strong team-building skills.

Compensation and Benefits

• Base salary range starting between $44,000 and $48,000 annually plus monthly performance bonuses
• Paid vacations and sick leave
• Health plans covering dental and vision
• Life insurance
• Registered Retirement Savings Plan (RRSP) contributions with employer matching
• Discounts on company products

Key Responsibilities

• Coaching sales personnel to enhance customer interactions and achieve sales targets while ensuring thorough product knowledge
• Assisting with operational tasks including maintaining store efficiency, adherence to procedural standards, supervising inventory control, and resolving stock discrepancies
• Contributing to recruitment, staff development, disciplinary proceedings, and performance assessments
• Upholding visual merchandising standards to maintain store appearance
• Ensuring workplace safety and serving as a role model for company policies

Work Environment and Physical Demands

The position requires moderate physical activity involving extensive walking and standing during shifts. Tasks include lifting, pushing, pulling, and holding items weighing 35 pounds or more with proper support. The role also demands strong concentration for administrative duties such as cash handling and POS system usage.

Employment Details

• Full-time role averaging 40 hours per week, with flexibility needed for additional hours, weekend work, holidays, and blackout dates
• Location: Sheppard Avenue East 1800, Toronto, ON, Canada
• Company office: The Swatch Group (Canada) Ltd., 555 Richmond Street West, Suite 1105, Toronto, ON

Candidate Profile

• Excellent verbal and written communication skills combined with relationship-building aptitude
• Availability for varied shifts, including openings, closings, weekends, and holidays
• Strong leadership qualities to mentor and motivate the retail team
• Highly energetic and goal-oriented
• Clear, concise communicative style
• Self-motivated with ability to work independently and collaboratively

Professional Requirements

• Minimum of 3 years retail leadership experience, ideally within fashion or accessory sectors
• Working knowledge of intermediate computer skills, especially MS Office
• Experience with Point of Sale (POS) systems