Assistant Store Manager

About the Role

The Assistant Store Manager position serves as a stepping stone to becoming a Store Manager, offering upcoming retail leaders the chance to develop and refine leadership capabilities essential for managing their own store. This role is pivotal in delivering exceptional value to customers and fostering a positive workplace where team members can thrive and build their careers.

Key Responsibilities

• Lead and support the Grocery, Online, and Nightfill Managers to ensure seamless operations and excellent customer service.
• Create and nurture an inclusive store culture where every team member feels welcomed and valued.
• Champion customer satisfaction through consistent application of Everyday ACTs: Acknowledge, Care, and Thank.
• Prioritize safety by enforcing correct processes to protect both staff and customers.
• Promote cooperation across departments to enhance team experience and appropriate staffing with meaningful hours.
• Develop team members and leaders, unlocking their potential to help them achieve their career aspirations within the company.
• Leverage data insights to address store-specific customer needs, enhancing both customer and team experiences.
• Collaborate with Department Managers to meet key performance indicators by ensuring adequate resources, training, and adherence to procedures.
• Engage with community initiatives to build strong local partnerships that add value to the community.
• Support sustainability efforts aligned with the company’s Sustainability Plan to contribute to a better future.

Qualifications and Skills

• Motivated to lead daily store operations and provide coaching and development for the team.
• Strong collaborator with an eagerness to learn and achieve successful outcomes.
• Self-aware leadership style with a commitment to personal growth as a future leader.
• Customer-focused mindset, embodying the Everyday ACTs to enhance customer interaction.
• Appreciation for cross-store teamwork to deliver a comprehensive and positive shopping experience.
• Curious and motivated to enhance skills and readiness for career advancement.

Working Conditions

The standard roster includes shifts from Sunday to Thursday, 7:00 AM to 6:00 PM.

Benefits

• Opportunities for career development through practical experience, education, and exposure to various aspects of retail.
• Flexible arrangements to support a healthy work-life balance, tailored to individual needs and business requirements.
• Access to support tools such as the Sonder App available 24/7 for employees and their families.
• Resources to assist in balancing work and family life, including access to Grace Papers.
• A progressive leave policy that prioritizes personal time and well-being.

Company Overview

As part of the larger Woolworths Group with over 200,000 team members, this role offers a supportive and dynamic environment. The group is dedicated to fostering innovation, inclusivity, and career growth, serving more than 24 million customers weekly across Australia and New Zealand.

Inclusion and Diversity

The company values diversity, equity, inclusion, and belonging as essential to its purpose and success. It strives to create a welcoming workplace where everyone can be their authentic selves and reach their fullest potential. Candidates requiring accommodations during the hiring process are encouraged to indicate their needs.